My account got locked and now I need to create a new Secure Mail Key for my SBCGLOBAL.NET email for Outlook. I have found the article with the instructions for creating the key. My problem is that I cannot get to my "profile page." See https://www.att.com/support/article/email-support/KM1240308/ ..
I am logged in on my cell phone (THANK GOD!), but my computer, iPad and U-verse all say the same error message. I AM USING THE SAME PASSWORD I have on my phone. Why won’t this work?
