Everyone gets our best deals on every smartphone - Black Friday gift deals are still here!
AT&T Internet Security

AT&T Internet Security

How to protect your personal information.

20.2K

Ask a question

Pinned posts

(1)
T

Accepted Solution

Official Solution

e-mail: does not want to stay "signed on for two weeks"

This appeared yesterday after reboot/restart of the browser. The e-mail account @sbcglobal.net keeps signing itself out every hour or so, requiring a log in. Logging in is not immediately smooth, though. First, sign in screen appears and asks for email address only. Once you enter this, click "Next"

Questions

49.2K

67

(19525)
How do I delete/deactivate an sbcglobal.net email account?

I have an old (15 years +) sbcglobal email account that only gets spam these days and I've long since been using a different email service as my primary. I want to delete the sbcglobal account because it was part of a data breach not too long ago and even after changing the password, I don't trust i

Questions

537

10

0

Remove IP from Black List

Our site cannot send system emails to users with sbcglobal.net addresses due to our IP being blocked. Please unblock my IP address. IP: 104.192.5.112 Domain: ibnet.org Thank you for your help.

Questions

396

8

0

can't receive a certain email in inbox

one of my emails ( sunset neighbors) suddenly stopped coming through to my inbox. I have tried at least 4 times to sign up for the email again but it will not come through. It is not blocked in inbox.

Questions

54

1

0

Received emails claiming I requested user id

I have spent the afternoon trying to get to the bottom of a possible privacy/security issue. No operator has helped.  This last Saturday, August 6, in the evening, I received 105 emails from AT&T saying it was in response to my talking to an agent or an online request for my forgotten user

Questions

40

2

0

Wifi not working on some apps

My wifi works with other apps but when I use instagran or some other apps they don't work unless I'm connected to a vpn or 4g Lte. This issues only happens with my android

Questions

42

3

0

Connection

I keep getting a webpage not available message when I try to connect to my phone Wi-Fi

Questions

38

1

0

Not receiving certain emails

I recently stopped being able to receive certain emails for "policy reasons". There's nothing controversial in the emails (it's a newsletter for a kitten foster program) and I was receiving them until recently. Does anyone have any ideas what happened and how to fix it?

Questions

45

1

0

Is there a McAfee Suite for IOS?

Is there a McAfee Suite for IOS that ATT provides?

Questions

51

1

0

Goodbye DIRECTV and ATT Internet

Just dropped off their equipment at UPS. I can't believe that I let them sting me along for so long. For almost 2 years they have been promising gig internet. All we get here is 100 Mbs DSL. Went back to Comcast for cheaper internet and Philo for TV. I have an Amazon Fire Tv box for locals and sett

Questions

35

0

0

Sub accounts

Anyone else having issues creating sub accounts?

Questions

75

3

0

Be the first to reply

(71)
Upcoming Email Features?

what are some of the upcoming email related features??**edited

Questions

 • Email

11

0

0

Ordering iphone

how long doesn’t take for AT&T to identify my id when ordering a phone online. Need answers from someone who actually went through the process

Questions

 • Wireless

8

0

0

Volume on the receiver got turned down by accident. I want to turn it back up, but don't know how

I replaced the batteries in my remote. When that happened, the remove stopped controlling the TV so I had to reset the remote. Between replacing the new batteries and getting it reset, the volume on the TV receiver got turned down.  I need to know how to turn it backup.  I cannot find any

Questions

 • TV

7

0

0

Have unlock instructions and unlock pin now what?

Submitted a unlock request and was approved. Next email sent unlock code and instructions but didn't tell me where to go next. Help

Questions

 • Wireless

14

0

0

USPS in possession of the item - Trade-In

Hello, I have sent 2 of my iPhone for the trade in on 9/3/2022 one of them got delivered around 1 week ago, it has been processed, everything is done, it said that the trade in has been completed, but the 2nd iPhone is stuck in USPS in possession of the item, I have contacted USPS they said "Oh, if

Questions

 • Wireless

9

0

0

Asurian Home Tech Insurance Sign Up without Consent

We had a tech come to our house to deliver and set-up new AT&T phones. We assumed this person was with AT&T. Tech asked if we wanted protection plan and we clearly said no. Got a text later from AT&T Free Msg saying Thanks for Purchasing AT&T Home Tech Protection Plan for $25 per mon

Questions

 • Wireless

5

0

0

Trending Accepted Solutions

(235)

Accepted Solution

Official Solution

Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

Questions

 • Email

1.7K

25

0

Accepted Solution

Official Solution

Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

Questions

 • Wireless

990

8

Accepted Solution

Official Solution

Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • Internet

477

2

0

Accepted Solution

Official Solution

Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

Questions

 • Email

347

1

0

Accepted Solution

Official Solution

att.net login

I've used @att.net for almost 30 years and Outlook 2003 for 20 years. Now I I can't receive mail on my desktop or phone. When I log into yahoo, currently, It loops back to the login page. there is no "not you" button on the log in page. all remedies found on google (ipconfig/flushdns, clear cookies,

Questions

 • Email

335

1

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Got a few minutes to learn more?

Check out these informative articles and resources.

Abstract rendering of Fiber optic internet.

EXPLAINER

What’s fiber internet?

Between remote work, gaming, streaming videos, social media, email, and so on, many of us spend a huge portion of our lives online. That’s what draws so many people to internet powered by fiber.
Woman working from home and videoconferencing with several colleagues.

TRENDING NOW

AT&T Fiber now delivers speeds up to 5 GIG

Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.
Three kids lounging on a sofa and browsing the web on their respective devices.

BLOG

A quick introduction to Wi-Fi 6

Wi-Fi 6 was designed to improve on previous standards in several ways, including more efficient battery usage, higher maximum bandwidth, improve security features, and more!
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.