For the better part of the summer, we have had an ugly black cable running from the street, across the front of the yard, down the side of the yard and into the house. The cable is marked with unsightly orange tape on the sidewalk.   We have been waiting for AT&T (and/or their contractors) to bury t

Is it just me or has anybody elses internet bill gone up

As per the title, I am currently an Xfinity customer and I am covered under the ACP(Affordable Connectivity Program). I'm reasonably happy with them, however I noticed that my house is eligible for fiber. This would clearly be a superior way to connect, and so I'm considering making the change and s

I'm looking to switch internet providers and am only seeing the basic 5mbps. I'm currently using S****** and have over 200mbps. How is it that they can offer over 40x that speed and to the same location?

I called in for assistance today and spoke to Angie. The conversation was pleasant until towards the end. I told her I was not upset at her and needed to speak with a supervisor and the conversation took a left turn. She could not give me the information I needed. She insulted my dog, continuously c

Do you offer any internet specials without data caps if I am not interested in bundles? Also what if I already have Spotify Premium do you offer a substitute? Can I install equipment myself or do I have to have someone come to my home and do it?

I have called 2 times to AT&T have been on hold for over 2 hours waiting for someone -- did the chat support and they told me to call. So bottom line is, I need to talk to someone. I don't have all day to stay on hold as I do have a job.  Needing to get information on whether or not I c

I have AT&T home internet and have built a residential shop several hundred feet away. I have an office setup in the shop and need internet there too but it is the same address. I really need a new line and modem for the shop but I want it on the same account. What options do I have?

I'm having an extremely annoying issue every single night. During the day, my internet is fine, working as normal. However, every night between 12a-2a, my ping spikes and my internet slows to a crawl. I reset my router each night which fixes it for a time. This has only started recently, like the pa

Two or so years ago i was approached by a salesman, at my home, about AT&T internet, as they were finally offering 1gig at my home. The deal was ~$81/month if i use autopay and it would never change as long as i had autopay. Well, after a year my price went above $100. I called them and th

I'm currently upgrading my internet from internet 10 to internet 50 but at&t says I need to have a tech come out to do it but I'm confused cause I used to be on the internet 3 plan but I was able to call to upgrade to the 10 before and didn't need a tech to come out I don't understand why they c

I have a mountain cabin in Jonas Ridge, NC and am using an AT&T wireless hotspot for my internet connection.  DSL nor Uverse is available in my area.  Everyone I have spoken with there who has AT&T internet is experiencing very slow or no internet connections, whether wired or wireless.  AT&T needs