AT&T Internet Features

AT&T Internet Features

Tips & tricks about Internet speeds, data usage and apps

8.5K

Ask a question

Pinned posts

(0)
No conversations found!
(8348)
What to do when AAT&T customer service doesn't listen to you on the phone?

For months the internet service has had an intermittent problem. While connected to Ethernet, the service will sometimes drop out for a minute or longer before reappearing.  This has been terrible for me since I livestream.  First, they sent a new modem.  No difference.  Then, t

Questions

133

16

0

Please help with intermittent packet loss

Hello, I have been experiencing what I believe is packet loss and am trying to get to the bottom of it. I ran "ping 104.160.131.102 -t" (the IP of the League of Legends NA server) in a terminal to monitor my ping while I was in game. As soon as I experienced the lag, I looked over at my command pro

Questions

172

26

0

Why is AT&T DNS Server launching a DoS Attack/ACK Scan on my router EVERY 20 SECONDS?

My router log shows literally hundreds of DOS Attacks/ACK Scans. They occur every 20 seconds until I am disconnected from the Internet.  It happens all the time, every day for many months I'll get extremely slow Internet speeds and then I'll get forcefully disconnected from Internet, dozens an

Questions

86

6

0

Deceptive service

How do I actually speak to a real person about the deceptive business practice AT&T promotes with unfulfilled services?

Questions

24

1

0

Dynamic or static public IP address for business hotspot

How do I go about getting either a dynamic or static IP address for my ATT hotspot? The IP address issued is currently a Carrier-Grade NAT (CGNAT) that is in the 10.x.x.x range. This does not work for some of my VOIP equipment and other applications. I am using the DMZ option, but with only partial

Questions

40

2

0

Dedicated 2.4 ghz wifi

I have some devices that need dedicated 2.4 ghz wifi. How can I set that up?

Questions

50

1

0

error message

receive access denied error code 1020

Questions

21

1

0

McAfee

I can't download McAfee. When I go to page it gives me an error.

Questions

72

4

Closed

Warning: Your 2.4 GHz and 5 GHz network names and passwords must match

My connection has been really slow lately. When I looked at my wi-fi configuration this shows up at the top  Warning:  Your 2.4 GHz and 5 GHz network names and passwords must match to benefit from the enhanced Wi-Fi technology on your gateway.Your device is equipped with enhanced Wi-Fi technology, k

Questions

9.9K

9

SmartHome symbols

In the SmartHome app, there are multiple symbols (icons) that display different colors. These are seen in Networks > Connected Devices > Activity. But there is no legend or key to tell me what they mean. Where can I find the description key?

Questions

377

5

0

Be the first to reply

(129)
Can I use my pre-existing HBO Max account on a Fire Stick?

I have tried Googling and searching this subreddit to no avail— I'm staying with my boyfriend for a few months and I wanted to watch HBO Max through my account on his Fire stick. But the only option the app gives me is "start free trial." Can I sign into an existing account?? He and I have literally

Questions

 • TV

4

0

0

Updating U-verse TV

I know AT&T is trying to focus on Directv, but show some love to U-verse TV. on AT&T updating U-verse TV. I mean update the boxes or software.

Questions

 • TV

4

0

0

Care Code: 201 [LU100] Is any solution for this???

Hi,@AT&T_Tech  Today usually I logging into At&t email but regularly am using the same password and username i don't know why today my account not open it's  saying your password and username doesn't match.please I'm having important documents and mails  in my email id i need

Questions

 • Email

6

0

0

New Customer - Peer to Peer games getting huge lag spikes

Hi, I am a new fiber customer and the games I used to play such as Vermintide and Deep Rock Galactic are suffering massive ping spikes and are unplayable anytime I join another persons game. I have opened the ports both in my windows firewall and my gateway.   This happens 100% of the tim

Questions

 • Internet

5

0

0

Australian bank SMS sending number being blocked

Hi. My wife and I have bank accounts at a major Australian bank. The number that the bank uses to send SMS security codes seems to be blocked by AT&T: neither of us receive them. I called the bank and they told me the number they use. I see messages from them from that number between August 2014

Questions

 • Wireless

8

0

0

Incoming email cannot be received by my att.net email account

Hello. I cannot receive incoming email to my att.net email account inbox. If I send an email from another email address (aol.com, gmail, etc.) to my att.net email account it gets kicked back to me with a failed email notification from original email address sent from. When this att.net email address

Questions

 • Email

9

0

0

Trending Accepted Solutions

(152)

Accepted Solution

Official Solution

Closed

DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

Questions

 • TV

10.3K

117

Accepted Solution

Official Solution

I would like to speak to a live person about my account

See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?

Questions

 • Internet

1.5K

1

0

Accepted Solution

Official Solution

NEED ACCOUNT HISTORY RECORDS

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

Questions

 • Wireless

296

2

0

Accepted Solution

Official Solution

Contract Cancellation Fee - since when?

I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa

Questions

 • Wireless

278

5

0

Accepted Solution

Official Solution

ATT Damaged by Fiber installation in our subdivision

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

Questions

 • Internet

266

6

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Got a few minutes to learn more?

Check out these informative articles and resources.

Abstract rendering of Fiber optic internet.

EXPLAINER

What’s fiber internet?

Between remote work, gaming, streaming videos, social media, email, and so on, many of us spend a huge portion of our lives online. That’s what draws so many people to internet powered by fiber.
Woman working from home and videoconferencing with several colleagues.

TRENDING NOW

AT&T Fiber now delivers speeds up to 5 GIG

Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.
Three kids lounging on a sofa and browsing the web on their respective devices.

BLOG

A quick introduction to Wi-Fi 6

Wi-Fi 6 was designed to improve on previous standards in several ways, including more efficient battery usage, higher maximum bandwidth, improve security features, and more!
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.