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AT&T Internet Features

AT&T Internet Features

Tips & tricks about Internet speeds, data usage and apps

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Block tiktok

How to block tiktok from WiFi.

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Smart Home App Not Working

My smart home app has been saying for months that my wifi gateway router is offline. It isn't offline, it is working fine.  However, I am unable to access my router and devices due to the smart home app not connecting with my router.  I can't unblock devices that I need to unblock which i

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Having Trouble With Your Internet or Wi-Fi? (Wi-Fi 101)

If you have blinking red lights on your router, please visit our Blinking Red Broadband article for more troubleshooting steps. If you stream or download, check out our Streaming Support article for tips to improve performance.    It’s important to identify potential issues that

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AT&T and VPN don't mix

Provider: AT&T (Old 2 wire landline) Modem: BGW210-700 Watchguard Firebox Mobile SSL VPN v12.7.2 Normally no problems streaming, other VPNs work fine, ...  (Approx 30 MBPS) No VPN: Log-into company internet (Approx 30 MBPS) no problems VPN: Log into company internet using VPN (approx.

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2.4GHZ or 5.0GHZ

Is our wi-fi 2.4GHZ or 5.0GHZ compatible or both?

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How can I find out my static ip addresses?

How can I find out my static ip addresses?

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Enormous packet loss connecting to Japan

Hello, I am having trouble with all real-time applications connecting to Japan such as VOIP and video conferencing. I have identified by running a traceroute that the problem is caused by extremely large packet loss when going through Softbank's servers (219.117.147) and that it seems to only af

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Smart Home Manager "experiencing a temporary system error" for months

I have the Smart Home Manager on my cellphone. It worked when I first got ATT internet service late last year. I have tried periodically to use it to check my system. It always gives the error message, "We are experiencing a temporary system error. Please try again later." I understand systems somet

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AT&T Fixed WiFi/AT&T Registration page has our devices held hostage!

Just bought a home in East TN and installed fixed WiFi and Direct TV on Wed. When the tech left everything was working great. A few hours after he closed out the work order on Wed and when he came back again to reinstall  on Friday it defaults back to AT&T registration page (isreg.att.net) any time

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AT&T is the worst internet ever

I swear this is the absolute worst internet I've ever had its almost like highway robbery I'm paying $70 for 4.5 mbps. It is so slow it slows my phone down when I connect to it. A download on my phone takes twice as long using at&t WiFi then using my normal data. It takes almost 24 hours to dow

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Upgrade Reversal

Hello! I purchased an iPad Pro via the website on 11/21 using my upgrade. Within 30 mins of ordering, I cancelled it due to using the wrong card and now as of today, it still has not been reversed. I have spoke with various people and still nothing has happened to get this reversed so I can reord

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 • Wireless

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Restricted calls (phone numbers)

Calls from a county jail goes directly to voicemail. Does not ring on my end. How do I stop this?

Questions

 • Wireless

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Email read confirmation

Is the email read/delivered confirmation still available? I can't seem to find information about it anywhere.

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 • Email

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Having to reset my password every time I try to access my email account

I get a message when I try to log into my email account on my laptop that there have been too many attempts to log into my account and I am locked out until I change my password. This started out happening every once and awhile but now it is happening just about every time I try to log into my email

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 • Email

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Window 10

Since a month approximately window 10 has become incompatible with my account at.net. What are the solutions without downloading window 11?

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 • Email

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Didn't order digital phone service, haven't ever used it, but I'm charged ever month for over 4 years

When we switched to DirectTV (10/18) an AT&T rep stopped by and asked if we wanted to bundle Internet and wireless to our TV service and we agreed. The Internet was supposed to be only $25 because my husband is a disabled Veteran.  The rep brought us our new cell phones the next day and we

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 • Home Phone

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

Questions

 • Wireless

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Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

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 • Internet

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att.net login

I've used @att.net for almost 30 years and Outlook 2003 for 20 years. Now I I can't receive mail on my desktop or phone. When I log into yahoo, currently, It loops back to the login page. there is no "not you" button on the log in page. all remedies found on google (ipconfig/flushdns, clear cookies,

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 • Email

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Android 13 | One UI 5 | Samsung Galaxy S22

I have SM-S901U ATT unlock. When will the update come to my smartphone? Friends with SM-S901U1 ATT have already received Android 13.

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 • Wireless

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