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AT&T Internet Equipment

AT&T Internet Equipment

Learn more about how to use your Internet equipment.

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Port Forwarding does not work

I have had the same internet and same gateway hardware for 3+ years and port forwarding previously worked as expected. The configuration recently had to be reset and now port forwarding refuses to work. It is setup exactly as previously configured. Enabling remote access works which must use some so

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My wifi keeps telling me to sign in

My wifi keeps telling me to sign in and I can't remember the username or password and I've already unplugged to modem and the little box on the wall but it just keeps telling me the same thing, but for some reason the people with iphones in the house don't have this problem and only the android user

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Router downtime on MyHomeManager app

How to I schedule downtime on the MyHome app for the router? I already know how to schedule downtime for individual devices.  I want downtime for my wi-fi gateway router.  Thanks.

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System takes a nap

My system every so often takes a nap. If I try to load a new page it just sits there.  The activity monitor shows data received and sent at zero to 300 bytes/sec.  There are no error messages.  Then, after a minute or two the system wakes up and load the new page.  When this hap

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Smart Home Manager profile keeps turning off by itself

I have created a profile for my teenager. Supposed to turn off the Internet on his devices (phone, laptop, Xbox) at bedtime and not make Internet available to him again until morning,. It seems to work fine -- except for one big exception. On the profile, there is an on-off button (slide left for of

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Pole relocation and equipment removal

My name is Greg L., I work for Storey Program Management, and we are the Owner's Representative for the Town of Matthews, building their new firestation #3, located at Charlotte, NC 28105. There is a Duke Energy pole, with AT&T spectrum equipment on it. The equipment and lines on this pole need

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My 5ghz band is intermittently showing "No Internet"

I'm randomly getting "No Internet" only on my 5 ghz band between 10 and 50 times a day. No issues on my 2.4 ghz band. Connection strength to the router is great all the time, and this seems to happen on all devices.

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Extender

I have an AT&T BWG320-500 router and one Airties 4971 wifi extender, but I need to add another extender without breaking the bank. Any suggestions?

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sightbulb connection

Sightbulb needs to connect at 2.4 ghz. Can I alter my ATT 5G modem to operate at 2.4 ghz for this device?

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Att smart WiFi extender

I needed to improve my daughter’s WiFi signal for her room. It’s the farthest from the base unit. while setting the device up, it basically required me to set it up across the room from the base unit. how can I make this work? As of now it’s useless. thank you.

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Seeking Advice: Enhancing Image Quality with Remini App?

Hey AT&T Community, I've been experimenting with different apps to improve the quality of some of my older photos, and I recently came across the Remini app. I'm curious to hear if anyone here has experience using it and what their thoughts are. Specifically, I'm interested in knowing: Does Re

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Outdoor cell towers

I am trying to find out who I should speak with about a temporary outdoor cell tower for an event August 23 - August 25 in CT. Our flagship event is Dream Ride and you can find info at:  https://dreamride.org/  We get about 10,000 visitors and the event benefits Special Olympics from 41

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Return ATNT equipment

I have returned the device to ATNT via UPS on March 27th. But I received an email saying that my device has not been returned to ATNT for a month.

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More help with BGW320 and Google Mesh AC1200

Okay, I started by adding 3 Google hockey puck style AC1200 mesh system. But for almost a year I think I did it wrong. I never went into the BGW320 settings and did pass through or anything. I just setup the google mesh and I created a second network name. And for the past year, I have been running

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Moving my internet box from one room to another in my house .

My internet box is under my bed and I’d like to move it to the living room. When the technician placed it 4 years ago this was the best place as there was a phone connection there . Can I move it and do I need a  phone jack? Can this phone connections be moved to another room? Thanks .  

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