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AT&T Internet Account

AT&T Internet Account

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12.7K

(114)
Copyright Infringement Alert/Notice Help

Hello - This morning I received an automated e-mail that references a copyright infringement.  My son downloaded a movie from a public web-site and I want to file a dispute.  The notice says I have to complete a tutorial and then can click on 'contact'.  But that 'contact' link takes me to a product

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very frustrated

received a copyright infringement  alert from att and was told to take the tutorial  by3-14-19 or services would be interrupted. have made multiple attempts to take tutorial and keep getting a message saying unable to process information at this time please try again later, am running out of time to

Questions

195

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Accepted Solution

Official Solution

Where do I find out specifically what the violation is?

Hi, I have a house full of teens from time to time. How do I learn what is being logged as copyright infringement (ie, movies, music, TV) and what device (ie, TV, cell, laptop)?

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301

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Copyright Infringement Alerts

I recently received the 4th copyright infringement alert from ATT. I finally checked on my computer, and I did not find what was listed under the content title from the copyright notice summary. I don’t allow any illegal actions on my computer to be taking place in my household. I know that this was

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264

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Copyright infringement "You are not an Active HSIA user." error

I got a copyright infringement letter and it says my service will be limited if I don't complete an education tutorial.Well, unfortunately, I can't log in to the Copyright infringement program, as I get the dreaded "You are not an Active HSIA user." error.I've tried with both my main email address (

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887

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Copyright-infringement tutorial

I can not find this form for copyright-infringement tutorial, I have been trying for two days now. Maybe I'm just stupid.

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172

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Accepted Solution

Official Solution

Survey for illegally downloading movies

I received a letter in the mail, the letter stated that I had been "Illegally downloading copyrighted material", which is untrue.It also said that I needed to complete a survey.What is the link to complete that survey?

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1.1K

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Official Solution

Copyright Infringement Alert help

I got this message this morning in my Email Stating  (You or someone using your Internet service appears to have shared copyrighted content without the copyright owner's permission. As your Internet service provider, we received a notice from a copyright owner claiming that your Internet service was

Questions

5.3K

4

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Accepted Solution

Official Solution

Copyright Infrigement Tutorial

I can not sign in to view tutorial. Get error message either not HSIA user or ID not authorized

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343

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copyright infringment

I have gone through all of our devices to find the file that is said to be shared. I can not find it is there any way that you guys can pick up the mac address of the device being used to share the file. I can only change the wan password it still does not mean that one of my daughters friends will

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96

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Copyright Mitigation Page

Has anyone gotten the copyright mitigation tutorial to work recently? Still getting the "Can't process request" errors or "ID not authorized". Seems like this issue has been going on for years now.

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230

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ATT Temp Password & Copyright alert

I Received my second AT&T Copyright alert and tried to acknowledge it, but dont remember my password so I tried to get the temporary password, but after requesting the password I have not received it in 24 hours, so i tried again and have not gotten it still. Please help as i do not feel like gettin

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