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AT&T Internet Account

AT&T Internet Account

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You are not an Active HSIA user.

Hey, I have to complete the copyright tutorial by tomorrow but can't log in to take it.It says that I'm not an active HSIA user. I already did the "Forgot your user ID request" but it still doesn't work with the ID I got in the email...What else could I do?Thanks for your help.

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Copyright Infringement Acknowledge and Tutorial websites are broken

I got email notification that my internet service had a copyright infringement violation and that i'd have to complete an educational tutorial on copyright infringement or else my Internet service will 'limited'. ​I've tried to go to the website linked in the email: att.com/copyright-infringement I

Questions

93

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Copyright tutorial not working

Hello. I received a notification that I have to take a copyright tutorial by this Thursday or my internet will be comprised but it has been down for a week. I have tried multiple browsers on both Mac and PC and I keep getting a timed out error. Please help.

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25

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Problem with Copyright Tutorial?

I've tried a couple times to access the Copyright Infringment tutorial and was met with no success. It seems like this is a very common problem and I was wondering if anyone could help? I've tried everything I read on all the other posts and nothing has worked for me so far. The image is what shows

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44

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Copyright infringement tutorial

No matter how many times I try, the AT&T web page will not let me take the copyright infringement tutorial. Why is this? I have looked at many others that are having the same issue, which clearly shows the problem is not at my end. I do not share movies, tv shows, or music that I have purchased f

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104

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COPYRIGHT INFRINGEMENT

CANT GET NO TO DO COPYRIGHT TUTORIAL

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216

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You are not an Active HSIA user. Error.....

i received a letter in the mail about copyright infringement . I'm trying to log in to complete a tutorial an for the past hour ivy been getting the message in red "You are not an Active HSIA user." my user name is the email and i reset the password but nothing seems to happen > now if i log in in a

Questions

262

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Not an active HSIA user- can not login

I am trying to complete the copyright infringement tutorial and I receive the error message that I am not an active HSIA user. Please help me resolve this as soon as possible. Thank you.

Questions

110

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Can't complete the copyright tutorial. Error message.

I'm trying to complete the Copyright Alert Program tutorial but, everytime I click on it, it says: "We're Sorry. We cannot process your request at this time."  I already tried using different browsers, deleting my cookies & restarting my pc.  What can I do to fix this?

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126

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I feel there programming error.

I was invited to complete a tutorial on copyright infringement but can not start it.

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Copyright infringement 4th notice

I have received a 4th notice and I am not accessing or violating copyrighted content that I know of.  I have watched Marvel movies on my legally paid for Netflix account.  Somehow AT&T is saying these are content/copyright violations.  I cannot access the tutorial, keeping getting an error message t

Questions

248

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Copyright Infringement tutorial not working

I got a mail saying I preformed copyright infringement. It's telling me to go to this website att.com/copyright-infringement and complete the tutorial. Every time I try to take the tutorial it either tells me "Invalid ID" or "We're Sorry, can not process this request at this time". If I do not get t

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