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AT&T Internet Account

AT&T Internet Account

Learn how to manage your Internet service and account.

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Horrible customer service

Had billing issues...transferred three times....last rep was extremely rude....told I was going to speak with a manager and got hung up on. Also refus

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How complicated can it really be???

I called 6/20/14 to get our services (landline & DSL) moved to our new home (1/4 mile up the road from our old home). Aleina told me that would be no

 posted 

7 y ago

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Last response by 

ne149ball 

7 y ago

Questions

329

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Chat Rep Lied and Website Misleading

I went on AT&T's website earlier today and typed in my zip code and entered basic DSL in the search bar and it showed DSL Pro for $14.95 per month. Wh

 posted 

7 y ago

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Last response by 

ATTDmitriyCM 

7 y ago

Questions

480

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Slow Internet

i am paying for the highest speed of internet and it takes forever to download a page!

 posted 

7 y ago

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Last response by 

bigballs10pds 

7 y ago

Questions

320

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Reward Card stops working after one purchase

Hi, I've gotten several reward cards over the past year of my service with AT&T, and I don't think I've once actually been able to use the entire valu

 posted 

7 y ago

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Last response by 

krw718 

7 y ago

Questions

332

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Breaking Up Is HARD To Do!

I've been an AT&T DSL Auto-Pay customer for serveral years with no complaints or issues... Until I move and try to cancel my service! I gave AT&T a he

 posted 

7 y ago

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Last response by 

DisconnectMeNow 

7 y ago

Questions

309

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Still being sent bills for services i no longer have.

I recently "upgraded" from the older basic DSL to the new U-verse, i was told by the customer service agent who placed the order that my old DSL servi

 posted 

7 y ago

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Last response by 

desaise2 

7 y ago

Questions

362

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strange live chat with Norris

AT&T product specialists are happy to assist you with your questions. Click below to begin your live text chat.Chat representatives will not have acce

 posted 

7 y ago

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Last response by 

ATTDmitriyCM 

7 y ago

Questions

387

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Schedule Installation appointment more than 2 weeks away

Hello, I am writing you to see if you can help me about the date of the installation scheduled for July 17th,2014. I ordered internet back in June 26t

 posted 

7 y ago

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Last response by 

ATTDmitriyCM 

7 y ago

Questions

816

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Frustrated & Confused

I'm very confused and frustrated with getting information on starting an internet service thru AT&T.  I have a string of emails from one AT&T agent th

 posted 

7 y ago

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Last response by 

ATTDmitriyCM 

7 y ago

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346

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