AT&T Fiber Ordering

ATT fiber is available at every address around me but mine. I think I know what the issue is, but I've contacted ATT and they have not contacted me back about it. About 2 years ago we got a notice that ATT was installing fiber as well. I think the issue is we live on a 600ft private driveway. There

Can fiber be run on power poles or does it have to be buried? We recently bought some land and plan to build our house 1000 feet off the road. We are in the process of having power poles installed alongside our drive way and need the internet run from the power poles and then buried to run to the ho

AT&T Fiber was recently installed in my neighborhood. 8 of the 96 houses do not have fiber available. After contacting customer support, I was able to get a reason: The 8 houses skipped actually get their Internet service from a street behind the houses (outside the neighborhood) using above-gro

I’ve been getting email ads from AT&T saying fiber internet is now in my area and offering deals on upgrading. Then I got a voicemail message from a name/number I don’t recognize saying AT&T is “getting rid of” old equipment and that I need to schedule an appointment to upgrade.  So is

Every single house in my neighborhood has the option for fiber and my house is directly in the middle. My neighbors right next to me(left and right) have it etc. on the website I only have the option for 50mb. Is this a bug on the website and it’s just not updated?

My home was built in May of 2022 (one of the last homes built in my subdivision). In my front yard I have a terminal that literally says "AT&T Fiber" on it. Several neighbors from a few blocks over have AT&T fiber. I have submitted multiple "research" requests and never heard back. What g

I live in a medium sized community of 263 homes, most of which (189) are townhomes. AT&T was in the community and ran fiber to all the single family homes but excluded the townhomes and I've not been able to find out why. I'm on the board for the HOA and a lot of townhome owners are interested i

I built two new houses on the same property as my current house that has att internet but att is saying I cannot get internet at those addresses even though I have internet at the current house and it is further from the main hub than the new addresses. The property is a triangle and because of that

I just moved into a new house on 11/18/22. On 11/14 I signed up for ATT fiber service to start on 11/18. On 11/18 a person came out but said there was an issue and someone else will come Monday. On Monday I’m not sure if anyone came, I called ATT and was told there is a facility issue and they need

I live in a good neighborhood with lots of lovely folks who would love fiber. How do we request to AT&T top build fiber out here? There's already some fiber coverage in the town.