AT&T Fiber Ordering

AT&T Fiber Ordering

Learn how to order Internet with AT&T Fiber.

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Fiber availability at my address?

ATT fiber is available at every address around me but mine. I think I know what the issue is, but I've contacted ATT and they have not contacted me back about it. About 2 years ago we got a notice that ATT was installing fiber as well. I think the issue is we live on a 600ft private driveway. There

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Fiber installed on power poles

Can fiber be run on power poles or does it have to be buried? We recently bought some land and plan to build our house 1000 feet off the road. We are in the process of having power poles installed alongside our drive way and need the internet run from the power poles and then buried to run to the ho

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Fiber available for entire neighborhood--except for 8 houses

AT&T Fiber was recently installed in my neighborhood. 8 of the 96 houses do not have fiber available. After contacting customer support, I was able to get a reason: The 8 houses skipped actually get their Internet service from a street behind the houses (outside the neighborhood) using above-gro

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Is upgrade to fiber internet mandatory?

I’ve been getting email ads from AT&T saying fiber internet is now in my area and offering deals on upgrading. Then I got a voicemail message from a name/number I don’t recognize saying AT&T is “getting rid of” old equipment and that I need to schedule an appointment to upgrade.  So is

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AT&T fiber ordering

Every single house in my neighborhood has the option for fiber and my house is directly in the middle. My neighbors right next to me(left and right) have it etc. on the website I only have the option for 50mb. Is this a bug on the website and it’s just not updated?

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AT&T terminal literally in my front yard but service not available?

My home was built in May of 2022 (one of the last homes built in my subdivision). In my front yard I have a terminal that literally says "AT&T Fiber" on it. Several neighbors from a few blocks over have AT&T fiber. I have submitted multiple "research" requests and never heard back. What g

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Partial Fiber Install

I live in a medium sized community of 263 homes, most of which (189) are townhomes. AT&T was in the community and ran fiber to all the single family homes but excluded the townhomes and I've not been able to find out why. I'm on the board for the HOA and a lot of townhome owners are interested i

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Neighbors have att internet but I cannot get it

I built two new houses on the same property as my current house that has att internet but att is saying I cannot get internet at those addresses even though I have internet at the current house and it is further from the main hub than the new addresses. The property is a triangle and because of that

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Fiber issue - massive issue from ATT to start service-3 weeks of delays no end in sight

I just moved into a new house on 11/18/22. On 11/14 I signed up for ATT fiber service to start on 11/18. On 11/18 a person came out but said there was an issue and someone else will come Monday. On Monday I’m not sure if anyone came, I called ATT and was told there is a facility issue and they need

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How to request fiber?

I live in a good neighborhood with lots of lovely folks who would love fiber. How do we request to AT&T top build fiber out here? There's already some fiber coverage in the town.

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HBO Max Issue

Its been nearly two weeks since you requested I login to the link you provided and I have still not heard back from AT&T about this issue. I originally commented in this forum March 4th. I have been trying to contact AT&T for months regarding this issue. I have called multiple times, visited

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How long Samsung Galaxy S22 Ultra (ATT) firmware update to Android 13 UI 5.1?

My Phone Samsung Galaxy S22 Ultra (ATT) last update Security patch level August 1 2022 ! Didn't get new update!

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Free preview of Showtime and TMC

​Free Preview Begins: March 23, 2023 (Thursday)​ ​Free Preview Ends: March 26, 2023 (Sunday)​ ​If you're not seeing the channels, press menu, then go to options and find the "hide channels" selection and press 860 or 1860 to go to the channel and unhide them.​ I believe the only channels excl

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Old network charged me 600+ for cancellation and device

I switched to att/ First net and was told my cancellation fee and device would be returned. Sprint my old carrier just charged me for both and I do not even have my device anymore. What can I do?? I called att customer service and sprint. They opened a ticket but I am at a lost. I have the sales rep

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You've tried to unlock this device too many times. Wait 30 days and then submit a new request

It's my first time requesting for this device so it doesn't make sense that I'm unable to get it unlocked. Is there any solution to this?

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watch my U-Verse TV through the Oculus Go

Does anyone have a method that would allow me to watch my U-Verse TV through the Oculus Go? I’m thinking some sort of setup that would allow me to mirror the output of the U-verse receiver inside of the OculusGo. Any suggestions?

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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scam?

I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.

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Swapping eSIMs?

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible

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