Has anyone ever dealt with this situation? I have been trying to transfer my residential fiber internet to my new apartment that I now live in.  I am told by AT&T that there is a Business Account that is currently set up at this apartment and that I CANNOT get my service over until t

I recently signed up for Fiber and the ACTNOW promo was automatically added for an additional $100 gift card but I’m trying to view the details for it and there’s no mention of it anywhere on the site. I want to make sure I don’t miss the redemption email. Does anyone know how long it takes? I recei

I'm trying to find out when fiber will be available on the south side of 1500 block of Avenue M. Galveston, TX 77550. The house across the street has it, the house 2 doors down on 1600 block has it, but my block doesn't have it.  NOBODY at AT&T has been able to tell me when it will get her

Hello, Fiber has been run in my neighborhood and neighbors are ordering it.  Across the street and to the left of me.  However, my address does not show online as being able to order fiber service.  I already have Uverse 100.  As I think this is an error in the database, can you please help me open

I’ve looked everywhere and I’m fed up and sick of Xfinity I have my phone service and direct TV but am being told I can’t get internet.

ATT started putting up the lines around September of 2021, (As of writing this it is currently April of 2022) I did not ask about it until I actually noticed it which was around 2 months ago, The fiber lines would need to run (According to google maps distance calculators) about 1,245 ft. The n

We have had signs for a couple of months saying it’s coming soon and workers have been through the subdivision but it still says on the website it is not available.

This is not a new post but wondering if there has been any recent update to the best way to convince ATT my address should have fiber access , the same as all of my immediate surrounding neighbors. I also checked on an FCC Broadband website which says that my address should have fiber access. 

Trying to get internet service at a new home I have purchased but service already exists and the previous home owner has not disconnected the service. Our realtor has asked the previous owner's realtor to ask the seller to disconnect but he has not done so. What can we do to get the service at our n

We are moving into the last unoccupied new building in our subdivision in a few weeks. There are AT&T pedestals all over the neighborhood and AT&T fiber is available to everyone in the community except our just-built building. I checked using the AT&T internet availability tool. There is

That my initial payment to get started of 99.99 will be going towards my bill? Someone told me I'm never going to see that money again.

Why is fiber not available to all houses on my street? It ends at one corner and doesn't cross the street. It comes to the final house at the other end of the street and stops. No one else has the ability to get it according to an online test of everyone's addresses. My current Internet 75 does not