AT&T Fiber Ordering

AT&T Fiber Ordering

Learn how to order Internet with AT&T Fiber.

1.6K

(1579)
P
Fiber availability by address?

Want fiber. Website's availability checker says I can't have it, but my neighbors with a different address IN THE SAME BUILDING have it available. Only difference is I live above a dry cleaners and the other address is all apartments. Am in Chicago

Questions

71

2

0

ATT GPON Fiber Service seems to be Redlining Service to Church

ATT provides Fiber Gpon service to 8 homes that are directly adjacent to a small non profit church yet refuses to offer the church GPON fiber service for offer 5 years. It is currently stuck with slow DSL that is not capable of supplying fast enough speeds for current usage and video streaming of l

Questions

140

7

0

Upgrade to fiber

Who do I call to request a upgrade to my internet?

Questions

64

4

0

Fiber Optic

How long will it take to get Fiber Optic in my home? Also is there a way to request it to be done in neighborhood?

Questions

36

1

0

Requesting Fiber Internet at home address

I live in Hayward, CA, AT&T claims 99% of my city has fiber... unfortunately my household is the unlucky 1% that doesn't have it. Hence I'd like to request neighborhood to get connected/access. Yes, I already checked the availability map. No, I don't want the 50 Mbps that's only avail.

Questions

66

3

0

Fiber Availbility

Is there away to find out when fiber will be in my area? The website says its available in my City and I even live less than a mile from a store who tries to sell it to me but my address comes up with nothing..

Questions

59

2

0

Not honoring promotional offer after activating the internet service

AT&T executive promised us that we would get $300 cash back instead of $250/$200 if we activate our internet service through her. She said, if we do it online which has $200/$250 cash back, it would take days in activation and installation of the modem. But if she is doing the activation instead

Questions

126

4

0

Is the $10/mo equipment fee in addition to the monthly fee quoted?

Trying to order fiber, and it says " AT&T FIBER—INTERNET 300AT&T FIBER—INTERNET 300 300Mbps speed $55/mo. plus taxes & fees Includes a $5/mo. discount with AutoPay and paperless billing. $

Questions

45

2

0

Home across the street has AT&T Fiber but I can't get it

The home across the street from me has AT&T Fiber 1000/1000 and I do not have access to anything but AT&T 25 Mbps DSL. I will pay for the construction of the fiber circuit (yes I know the cost of fiber circuit installations), but I can't for the life of me get anyone from AT&T to talk i

Questions

103

5

0

I want high speed internet

Why is it so hard to get high speed internet when fiber is run down the hwy where I live. I got a phone line why can't they run fiber? I need high speed for work. Any suggestions other then (Edited per community guidelines)ty satellite service?

Questions

52

4

0

Can I have my installation package shipped to a different address?

I am trying to schedule my move, and I need internet to work from home. Can I have my fiber quick start package shipped to my current address so I can install it immediately at my new house upon move-in? I saw that I can change the shipping address when I'm filling out the order, but I just wanted t

Questions

212

3

0

Promised a Gift Card for Switching in Store

I was promised in store that switching over to AT&T Fiber that I would receive a $250 gift card in the mail. The sales rep in store said that it would just come in the mail and that I should wait for it. I went in store and messaged the store sales rep multiple times as well asking about the gif

Questions

183

1

0

Need help?

Pinned posts

Most recent

View More

Get superfast AT&T Fiber internet

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.