We have had fiber on the main road for years, yet AT&T has not installed it down into our neighborhood. I have been calling for years, yet nothing changes.  I wish AT&T didn't have a monopoly on the fiber lines. 

Hi, I have a situation where AT&T installed fiber behind us. Chased around customer service for 3 weeks. And that got us nowhere. Ok then I went to the AT&T store in Collierville, TN. Managed to get a manual order. Had a tech call me 1 day before install. They said that for some odd reason.

I was told call back in a couple of weeks 2 years ago. I have gotten somewhat use to att’s not good service. But I so need to be able to have internet upstairs and it isn’t strong enough. I went from 50 to 55. And now it was moved to 75 without me asking. I was told fiber 300 would be available in a

I can't find anything on the website that shows better than 6 Mbps Internet, which I'm getting now as ADSL. My tenant has a big fiber loop in our common utility closet and a router or switch to convert it to twisted pair, covered in "property of AT&T" stickers. How do I get that? I can PM a moderato

I live in a good neighborhood with lots of lovely folks who would love fiber. How do we request to AT&T top build fiber out here? There's already some fiber coverage in the town.

I was told I would get a $200 Visa Gift Card for switching from Spectrum to AT&T fiber by the lady who signed me up over the phone. 6 weeks later when I didn't get the email I was told to watch for I called and talked to the rewards center and was told that the gift card was only if I signed up

Internet connection

We just recently moved into a newer home.   The neighbors around us have ATT, there is even a post at the end of our driveway that says ATT underground lines do not dig, but when we call we are told it isn't available at our address.  We are not understanding why.  Customer service has not been help

I currently have AT&T ADI. I saw an offering for business broadband. Is it possible to convert my ADI to broadband? TIA!

AT&T has run the Fiber to the end of my street about a month ago, and I haven't seen them since. I live in the smallest city in the entire Detroit Metro Area (6 square blocks) Pleasant Ridge, MI I think the instructions said don't disclose your address but I live on Hanover Rd. The city

About 3 months ago, ATT trucks (lots of them) appeared frequently on my street. Speaking with the workers, it turns out that they were getting set to pull fiber and make it available in our neighborhood. Indeed, he said it would likely be available in 3-4 months.  That would be awesome because

I'm considering switching to AT&T Fiber because I just found out that there is a $13 additional tax included in my current internet service provider's monthly charges due to a voice line that is included in the internet package that I personally do not need. This provider does not have any plans