AT&T Fiber Ordering

I built two new houses on the same property as my current house that has att internet but att is saying I cannot get internet at those addresses even though I have internet at the current house and it is further from the main hub than the new addresses. The property is a triangle and because of that

I just moved into a new house on 11/18/22. On 11/14 I signed up for ATT fiber service to start on 11/18. On 11/18 a person came out but said there w