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I moved into a new construction house and the utility poles in-between that feed my neighbor behind me and my house have AT&T. The neighbor behind me has available fiber and I do not. Their house is older and mine is a new build. How can I request access to Fiber internet? We
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I Checked the availability of Fiber for our home and was disappointed to see it wasn't available for us. I entered in other addresses of homes in our neighborhood that are just a block away and they see to have the option to get the service. Is this just a glitch on the website or has service to my
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This is for city of san gabriel zip code 91776 and 91775. My neighbor in Alhambra already got it
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I have been looking forward to changing to Att fiber since my brothers neighborhood had the lines ran a year ago and spoke well of the service. About 3 months ago the wires were ran at my house and I have checked online multiple time to try to sign up, your website incorrectly shows it is not availa
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We've got AT&T Fiber (which we're very happy with) with the BGW320 gateway. Now we'd like to port an existing phone number (from Charter) so that it works when I connect our home phones to the existing fiber gateway. The main problem is that I can't find the right place on AT&T's labyrin
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My new construction house is in a semi-rural area. Both of my neighbors have AT&T Fiber internet, so I was interested in getting it as well. I called AT&T to request Fiber, and they said “Fiber isn’t available at your address”. I tried telling them both of my neighbors have it, and they agai
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Ordered Internet 1000 for the house I'm going to be moving into - selected "self-install" but I was scheduled for a tech appointment. I will not have access to the apartment yet on the day they scheduled - and my attempts to reschedule or cancel have not been successful. I need to reschedule or canc
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We have 79 homes in our subdivision/HOA however some of the homes apparently can order fiber optic Internet and some of the others cannot within about a mile radius if that. I am thinking that some of those homes really have the service available but it is not showing for all of us to order. Is ther
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I need someone to give me a status update on my AT&T Dedicated Internet order. I requested for an answer yesterday and still got no response yet.
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Hello, who do I contact to check on this service, I currently have the 1GB but it is slow and won't support my security system and smart devices! I need more speed!
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I have had ATT&T for years, same email address. I have used it on my phone for years. Recently, I have noticed that I type up a mail, and send it and it completely disappears. The email is not in Drafts, not in Sent box, and never sent. My recipients are NOT getting these mail
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Idk if anybody else has this problem but on my laptop it’ll tell me there’s no connection when I connect to my wifi (it doesn’t show me the signal bars just the globe and say no internet) but allow me to use my pc/search etc like I regularly would with a connection and on my Xbox it’ll connect but t
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• Internet
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I upgraded my phone back in November I got a text message today saying they were going to charge me 315.00 for the unreturned phone. Luckily i had tracking witch did no good to ATT but i took a photo of the return label that had an RMA number on it, This one number saved me a lot of headache and so
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• Wireless
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A month ago, I got a prepaid Alcatel phone. Just a today, I decided to activate it. However, here's the problem, when I go that activateprepaid site and fill out my info, the contents of the page where I choose my rate plans aren't loading in correctly. Usually there would be a blank page and a few
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• Wireless
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At noon, I visited AT&T and made sure I paid the bill fully first. I bought my phone by amazon. There was no any charge for phone price, but only phone bill. And I paid at the store, with receipt ready. Afternoon, I went to verizon and carrier was locked still. So I submitted the unlock request,
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• Wireless
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I can't hear anything in them, I want the ones without the headphone rubbers? English is not my first language lol. what are the best earphones of the best samsung wireless?
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• Wireless
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I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.
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• TV
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See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?
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• Internet
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I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa
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• Wireless
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I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB. I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub
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• Internet
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Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi
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