AT&T Fiber Ordering

AT&T Fiber Ordering

Learn how to order Internet with AT&T Fiber.

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Pay for Fiber

My company has onsite housing. AT&T DSL was the only option for internet, you can no longer signup for a new DSL account. My company will pay for AT&T to build out fiber, what is the best way to get in contact with a rep to start the site survey?

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Why was 3 different fiber at&t lines just get buried in front of my house and I still can't get it?

So 3 different fiber at@t lines are buried in front of my house, the neighbors up the road further from town have at&t fiber, the techs that have been out 15 times the last 2 months repairing the cut dsl line, keep saying well we don't know why you don't have high speed, I'll talk to my boss, we

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Att did not give the promised reward

Att promised a $250 reward, however, they did not give my reward after many calls from my side. Finally, they sent me the reward but for $150. again, I tried my best to connect on this issue with them. Now they say I have passed 120 days since account activation and they won't' be able to do an

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ATT Fiber

I had an ATT technician verify that I have Fiber available at my address but the computer system is not showing it. Customer service is unable to override. Who do I speak with to get this corrected? 

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Credit Unfrozen Still Can't Open Account Online

As a new customer, I selected an offer for internet that adds a $50 Visa and a $100 Visa. At the end of the application process I got a message that there was a problem. The only thing I could think of was that I had a credit freeze at Experian, Equifax and TransUnion. I called AT&T and spoke to

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New Customer Questions for AT&T Fiber

Hi, I apologize if these questions have all been answered before.  I am a potential customer for AT&T Fiber (internet only) and work out of a home office, so the reliability of my internet connection is important.  A few questions: 1) Will AT&T's customer premise equipment reliably work in pass-thro

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Upgraded speed, sending me new modem?

Currently have a one month old Bgw320-500 and upgraded from 300mbps to 500mbps speed and shows they are shipping me a new modem for self install- why cant this be done remotely and why do I have to deal with exchanging brand new equipment?

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AT&T Fiber Availability

The AT&T fiber availability tool indicates the service IS NOT available at my address, but IS available about 600 ft or less down the street. Coverage maps such as those provided by BroadbandNow indicate the service is available in my entire neighborhood (including my address). Seems as if the s

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Fiber Internet and WiFi-6E Router

I have tried too many times to get ATT to provide info and status of Fiber Internet Service in my area, why can't I get a simple answer?

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AT&T Fiber

The street next to me has aT&T fiber (around 7 houses on that street). I am the next house over and the back of my property backs up to that street.  The website says I don't have fiber.  Who can I talk to see if there is I can get it since my property backs up to the street that has

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Iphone

Hi, I bought an iPhone in Russia. But as it turned out, they didn't pay for it in the United States. I want to pay for it myself to unlock imei. How do I do it?

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Insurance

How do I acquire phone insurance if the phone has been on our plan for more than 30 days

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iPhone 13 Black Screen of Death.

My fiancés IPhone 13 has had a bad plague of the black screen of death. I have tried everything I can possibly do for at home remedies. He hasn’t really dropped his phone and it never had water damage to it. Not sure what caused this. What is the next best solution to take? Possibly the cheapest too

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Early Payment- arrangement made

I have A bill higher than expected. I split the payment between 2 dates in a payment arrangement. My first was scheduled for March 27th but I paid it early on March 23rd. Same balance as agreed on. Will AT&T try to debit my account on March 27th for the same amount? It is still showing as schedu

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Phone insurance

I've had my phone for more than 30 days. How do I get insurance

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at&t prepaid

for the at&t prepaid sim plans, are international calls to Australia free and if not how much does it cost and where can i purchase a prepaid sim card that offers free international calling

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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scam?

I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.

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