AT&T Fiber Ordering

AT&T Fiber Ordering

Learn how to order Internet with AT&T Fiber.

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Fiber, installation time?

Recently got fiber and I’m curious how long installs take.I’m on day 3 of my install and no communication from att or tech.Att says there working on the outside and will let me know when there done.Fiber line was brought to home on day 1 but the cable is just dangling from the roof of my house can a

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AT&T Internet 300

Please respond to following questions: 1. is AT&T Internet 300 a true fiber connection? 2. for zip code 28412, what are “taxes and fees”? 3. how long does it for service activation after the order is placed?4. How long $55/month is guaranteed? thanks

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Service Available Yesterday - Not Today per ATT Website

Yesterday I wanted to order ATT Fiber in Santa Cruz, CA. I went to website, checked availability, and proceeded through the order process. Near the end, I cancelled because I could not get accurate information on taxes and fees on top of base rate. Got that info from a neighbor and went back today

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I live by an Amazon distribution center. why is internet not available at my home

I have a friend that live further from town that I do and she said she just kept bugging them about internet at her home and she finally got it. I live by a newly built Amazon building. How do they have internet across the street but I can't get it at my home.

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Multiple addresses come up for the same house

Hello, Who can I contact to make address corrections so they can delete multiple addresses that comes up on AT&T.com and AT&T internal system. I live in a house which is a single story and there should be only one address for it but when I type in my address on AT&T.com, 4 addresses pul

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AT&T fiber internet

So I just ordered the AT&T fiber service. It stated it would send me an install date or something of that nature and then 1-2 days after that I’d receive the equipment. I haven’t even received an email of the order or a confirmation number. I have a wireless account with AT&T as well but I c

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Dissappointed that I did not receive my AT &T gift card.

I switched from being a Spectrum customer for 20 years to AT &T internet. I signed up online because I was offered a $200 gift card for switching. I read all the fine print and signed up for the Fiber optic plan. I did this in August. I inquired about my gift card in October and was told I did n

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Fiber Available Everywhere But My Address

Fiber is available to all of my next door neighbors. All of my neighbors that are on the street adjacent to my house. All of my neighbors on the street behind my house. It is still showing NOT available at my address. The fiber internet rep lives 4 houses down from me and said that he doesn’t even k

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Att fiber not available for my address

Checked on att fiber for over 2 years now.. I have a neighbor lives less than 10 feet from me has fiber.. Neighbor across street has fiber !!!! whole road I live on has fiber but me … Called att several times unable to get a answer why fiber on telephone pole in my front road that goes to my neighbo

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Cost after 12 month offers?

We get Att fiber service in our area of Oviedo FL , thinking to change from spectrum to att fiber but need to know the cost after the first 12 month hook offers?

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Wrong label for trade in shipping

Used the wrong label and thought trade in was sent to the wrong place 

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FirstNet

FirstNet3.8mbps download .18mbps upload Att 41mbps download 26mbps upload Changed to FirstNet today, What is going on here?

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Locked out of my sbcglobal email. Login states "The limit for unsuccessful sign-in attempts has been reached" on first try. Please Help!

Hello, I have been locked out of my sbcgloblal email account. I have had this account for a very long time (~15 years) and a lot of important accounts are connected to this email. This email has been hacked in the past, and the hacker changed my password and security questions. I believe this ha

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not receiving voicemail notificatilns

I’m not receiving Vm notifications on my iphone. When I look at the voicemail screen it also does not show any VM present.  BUT if I call into VM by pressing and holding “1” the vm is there and I can listen to it.  There’s no option in the VM menu to turn notifications on/off. 

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ATT damaged my lawn and sprinker line

I am not a ATT customer. Att is putting fibre in my area. They decided to work in my front yard without bothering to inform me. They digged deep hole and messed up my lawn. They also damaged sprinkler line. I have spend more than 4 hours on hold by calling different numbers but have no clue wh

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What is the email for Address Validation

I recently moved to a new apartment and the old owner has not canceled his internet service, they gave me an email address to validate my address [email scrubbed] But when I send my lease (because I still don't get bills to be able to send as proof) I get this

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Trending Accepted Solutions

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Equipment REturn

Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.

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I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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