AT&T Fiber Ordering

AT&T Fiber Ordering

Learn how to order Internet with AT&T Fiber.

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Request AT&T Fiber in my area

Hello AT&T, I'm currently living in the Livonia, MI area and a few months back noticed Comcast putting in Fiber in our area. When I told customer support about this, and that Comcast was offering a pretty compelling deal for Xfinity internet, they rushed with such concern to retain me as a cu

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Fiber service request

I wonder why the ATT Fiber is not available in Windward southside.   I have talked to lots of my neighbors and we all want this service.  This time of working from home and doing everything on the internet is so much needed. It is also available in all the communities around us, includin

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Fiber install help- address not verified

We have been trying for over a month to get fiber internet at our new construction home. We spoke to a technician that was at a neighbor’s house, who confirmed that we do have fiber at our address. No one at customer service knows what to do. They have created multiple tickets and we still don’t ha

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Why is it so hard to see my order status page?

I ordered fiber over a week ago and it says package is shipped and all im trying to do is track my order but i keep getting redirected to the troubleshoot and repair site and says it cant access it over and over again. Getting anywhere on this god forsaken website is a nightmare. Redirects and cons

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Fiber Optic Availability

ATT ran fiber optic down our road over a year ago in Harris County, Tomball, TX. There are pull boxes all along the road. We currently only have poor satellite internet available on our road, so the entire street is desperately waiting for ATT to turn this service on. Why after a year is this still

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Serviceability question

Hi! I've recently moved to an area with really tight internet options, I found whistleout.com who is apparently partnered with ATT and when I input my address to find any options, ATT fiber as well as wireless came up but when I go to the ATT site it shows that I'm not serviceable, can I get some ot

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Reward Caed

I misplaced the rewards card after receiving it. I just found it and see that it has expired.  Can anything be done to replace it?

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NW Barry Road_New Development_AT&T Service Quote

I represent a developer in the Kansas City area who's putting in a new subdivision along NW Barry Road. Who can I talk with to get a design and pricing for AT&T to install fiber in our neighborhood?  

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No confirmation email

I bought fiber internet for my home and I haven’t received any confirmation email or anything and I can’t sign in please help

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Fiber not available at my house, but available across the street

About a year ago, maybe a bit more, line techs came through my area, working on telephone poles. At one point they were working on the pole that my Uverse connection comes from. I asked what they were up to, and they said they were installing fiber. Since then, I've checked fiber availability at my

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iPhone 14 Pro Max Phone Replacement

​My iPhone 14 Pro Max got damaged beyond repair and I fortunately had the option of getting a replacement device sent to me. Well I don’t have phone insurance through AT&T and I don’t plan on ever getting it. I have AppleCare and that’s what I used to purchase a new device. My question is once m

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request unlock wait 30 days

hello, i have 1 iphone 11, i unlocked and now have to wait 30 days, i am living in vietnam, i can't play simcard here, can you help me?

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Restarting my visual voicemail

For some reason, my visual voicemail has been disconnected and all my unanswered came are going to my manual voicemail. I don't like that voicemail, I love the visual voicemail, but I can't figure out why it's off and how to turn it back on and working again. I'm using a Galaxy A13 smartphone. It ha

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Trade in overcharging

I traded my cell phone for 800 dollars and I asked on the day of the exchange if I could wait the 6 months with monthly payments and pay the difference of 300…400 and unlock the cell phone and I was told yes. 6 months later I went there to pay the difference and they asked me 900 something to settl

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Discounts for Mental Health Counselors, psychologists, and social workers

​How come AT&T gives 25% discounts to nurses, doctors, and PAs (folks who all do pretty well) and does not offer anything for Mental Health Counselors and Social Workers (folks who are grossly underpaid)?​

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Email display

Email display is not centered text is too far to the right can not see slider/ delete. function

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Equipment REturn

Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.

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I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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