Fiber installed 3 weeks ago. Maybe 3-4 occasions where connectivity dropped. Assumed it was due to new installs for neighbors. As of yesterday when I returned home from a weekend away it is completely out. New fiber routes are fun through my yard for neighbors, and now mine will not work. AT&

I'm moving in about a month. The availability checker indicates that fiber is available at my new address. Today, I set up the move and placed an order with a rep successfully, but an hour or so later I received an email that my order did not go through. When I called customer support, the person sa

It has been over a month since we had service installed. How long does it take for someone to come out and bury the lines from date of install. We moved in February 27th and our cable wire is still not buried Please respond so we can get this taken care of as soon as possible. It is crossing over o

We just got fiber internet. Everything has connected well and working wonderfully except our Vizio tvs. Every time we get a message saying can’t connect. I’m not sure what to do. We have one TV that’s a different brand and it connected just fine. It’s only the Vizio branded ones that we are having t

Hi - I've just discovered that my neighbor (175 feet away) is eligible for AT&T Fiber (Internet 1000), but my address still shows only Internet 10. Any suggestions how to reach someone at AT&T who can assess whether the Fiber line can be extended to my house? Thanks!

How do I report a problem with installation of the fiber run to my house? Pre-fiber, I had a AT&T land-line. House is newer construction, and has an external "Phone" access panel, behind which is the AT&T NID for the land line. Day before my fiber installation, AT&T techs showed u

Hello, I currently have 1 gig fiber and it’s been terrific. Hypergig is now available in my area so I upgrade to 2 gig. I’m waiting for installation but am curious what that will entail. Will they need to run a new fiber drop from the alley? I currently have the white ONT (with power brick) in my

Open fiber optic holes in Rippke Creek addition in Edmond OK.   Improperly fenced off holes not properly protected.  Small children in the neighborhoods, 1x3 and 2x4 ft holes with standing water in them.  Not safe for the little ones.   Fencing is stretched across the cent

I am showing another email on my McAfee account. How do I change it?

I have red AT&T flags all over my front yard. Who do I contact to find out what they mean and when they can be removed?

AT&T fiber was installed in my neighborhood 7-8 months ago and though it is on the pole outside my house and available to my neighbors 2 doors down on either side (as well as the rest of the neighborhood), the availability tool shows it is not available at my house. It also shows as not availabl

My internet cable was accidentally cut by our lawn service back on May 18th, I had a technician come out and install a new line. I was then told the new line would be buried by 06/02/2022. On 06/03 I could still see the line in my backyard and contacted the buried wire department after getting the r