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AT&T Fiber Installation

AT&T Fiber Installation

Tips for installing & connecting your AT&T Fiber equipment.

3.5K

Unburied wires / sloppy installation

I had AT&T Fiber Internet 1000 installed on 02/21. I was told that the external wire would be buried within 14 business days.  I received an automated text that a crew would come out and bury the wire by 03/08.  The wire running to the house has not been buried as of 04/11.   &n

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1.9K

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Having Gigabit 1000 installed soon

But after reading about all the problems with slow speeds ,xbox live problems etc etc I think I am going to cancel and stick with my problem free Comcast cable internet

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247

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Official Solution

What equipment needs to be installed for Internet 100?

Hi,  No one seems to know the answer to my question at ATT. I currently have a fiber line in my unit with a PACE 5268AC Gateway/Modem provided by ATT. I would like to upgrade my service from Internet 18 to Internet 100. They keep saying a technician needs to come on site to change my equipment but a

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5.6K

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ATT gigapower installation

So I'm now on my forth try to get ATT gigapower for internet installed in my home . Apparently the boxes ( from where you have to run the cable from to my home ) are on power line poles located in neighbors backyards 2-4 homes down . Every time I've set up an appointment to get it installed they hav

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678

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Terrible AT&T Service

I've had an above ground line for my AT&T internet and phone for 5 months. I would like to know when a tech is going to connect my underground line and get ride of my above ground line. I keep calling and the say the tech. has did it, but he is lying because the above ground line is still connected

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215

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No Service (order 3198992911) and No Follow-up by AT&T

I have had an open order since 2/22 for installation (order 3198992911) in a neighborhood that was billed as fiber optic - an important factor since I work from home. Service tech came on the appointed day but said he had issues and could not complete the work. That was the last we have seen of anyo

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230

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Received misleading information and now I'm stuck with a year long contract

Wrote a lot, but want to give the full story...   On friday 31 March, I checked fiber availability on my new residence and it showed as it being available, which I was excited about.  After speaking with 3 different reps (see side note) all three confirmed that Fiber was available at my new residenc

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550

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Lawn aeration

We are commercial lawn aeration company with over 100 aerating accounts in griffin Georgia, I would like to know how deep fiber optic lines to home owners homes are to be buried and who's fault damage to fiber lines would it be, we only aerate 2-3 inches deep just below sod depth, is there a code in

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342

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Building a new home - how should I wire if I have AT&T Fiber for my address

Hi, I am in the process of a new construction and my address does have AT&T Fiber service. I will also be needing a phone as cell phone signal is not good in my home. Here are my questions: What wire should I lay for Phones? (I need a wired line so I can connect a bluetooth headset to my phone)What

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223

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Four months?

Hi to everyone.  I am in the process of moving to a new home in Apex, North Carolina.  I had originally booked a time for my hook up to occur on April 7th.  Unfortunately, the closing date was pushed back to April 28th.  After calling ATT today I was told the next available time I could get it insta

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221

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Official Solution

unfinished work in my yard

I live in West Palm Beach and Att technicians did work in my back yard which entailed digging  a  large hole . they have since filled the hole but have not plced back the sod. I called last week and spoke with a supervisor whom assured me that someone would be giving me a call in regards to this mat

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1.1K

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Lawn repair after at&t fiber install

I found that I was having some sprinkler problems months after AT&T fiber install. I found the water flooding out on the sidewalk. I dug a little and found my sprinkler head was gone and a new orange wire casing found where my water pipes and sprinkler was, also found the cement ring that was around

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