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AT&T Fiber Installation

AT&T Fiber Installation

Tips for installing & connecting your AT&T Fiber equipment.

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Fiber in my area anytime soon?

Hi there, I am currently with spectrum for my internet provider, but I pay way too much for bad quality service. I really want to be with ATT fiber as some neighborhoods in my areas have it except my area. I was wondering is there a way I can see when ATT is expected to have fiber available in my

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2 internet carriers at one address

I purchased a new house last year and it was setup with xfinity internet by my wife. I am ready to sell my current home but want to move my ATT internet services to the new house. My wife wants to keep her xfinity, can I have both ATT and Xfinity at the same  address?

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AT&T just ran fiber through our older neighborhood, what should I expect as far as installation?

House was built in the 70's, there was a POTS line connected at one point in time however I have no idea if it's good as the original 'conduit' from the service boxes (cable and phone) was thin wall PVC and has collapsed long ago.  Side of the house where the AT&T junction is located is al

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Can’t connect

I came back to at&t. Got new modem yesterday, followed directions, lights are green, can’t connect to it. Has anyone else had this happen and how do I fix it?

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Another ATT Fiber Question

Hello everyone! Had moved into a different neighborhood about 2 years ago, thinking that ATT had fiber service in my neighborhood, but alas only ATT service we have is 50/10 DSL despite living only 0.3 miles from the DSlam node for our neck of the woods. That means paying non-promo rates of $80/mon

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Cable Buried Outside RoW Easement

ATT/D has buried a cable in my yard and not within the approved 15 foot utility easement. This cable needs to be moved and the yard fixed after removal.  Additionally, any damage to the septic tank field lines within that area will be the responsibility of ATT/D.

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AT&T installed fiber internet, all devices work.... except Epson workforce 645 printer

As stated above, this week AT&T installed fiber internet, and we have a new network address and password, and all devices (phones, tablets, computer) are working fine, but my printer won't print wirelessly anymore. I tried unplugging it.  The printer sees the new network address but when I

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AT&T engineering

I have tried for over 3 months to get an understanding of why fiber optic internet is not available to my address. It’s available on my street and several of my neighbors are enjoying it. But I keep getting told, it’s not available at my house. I have gone as far as the legal department, which at fi

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Switch from Sonic to att self install

Hi im switching from sonic, which uses the at and t network to to at and t fiber. I already have a ont box.  At and t called and said the new box they are sending (self install) wont work as we already have active service at the address.  I have to cancel sonic for the box to work. 

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Appointment time

I have a scheduled appointment time for Jan 05.... I was wondering is it possible to get an earlier appointment.???

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ATT/DirectTV cancelling Newsmax

I am disappointed that ATT/ Direct TV has cancelled NewsMax. I am looking for another internet provider. I cancelled Direct TV a few years ago but kept ATT for internet. I will cancel my internet. Why is ATT trying to censor Newsmax? Censorship!

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 • Wireless

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Trade-In Stuck "In transit," 4th Bill No Credit in Sight

Okay not sure how this going to sound coming out, but I'm beyond Frustrated with this company. Recently (4months ago), I transitioned from my parent's wireless account to my own account and then after doing this upgraded my phone by paying off the Samsung Galaxy S20 FE 5G that I had on my parent's a

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 • Wireless

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Hotspot

I am over my minutes on the data for the hotspot. I would like to add more data for I still have 2 days before my billing cycle.  I need my internet so I thought I could just add 10 g to my plane to make sure I get through the weekend.  I can not find were I can do that at.

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Fiber not in my area

There used to be signs up down the road from my house for att fiber yet the only internet option for my area is comcast which i hate but i want the 5gig fiber internet for my house and i cant because att never ran the lines and they need to i live in west monroe,la

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 • Internet

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Move my emails.

I'm trying to move all my email messages to my new account before my ATT account closes.

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 • Email

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Broadband Light

The broadband light on my router is solid red. I have unplugged my router several times to try and restart it but the same red light comes on for broadband. What do I need to do?

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 • Internet

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I what to buy a gateway

I want to buy a gateway to replace my 2Wire 198. Is that possible, and will AT&T configure it to my current internet service?

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 • Internet

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Cancel a Line on my account

I have paid off all phones on my account and would like to cancel one phone permanently. Can you explain how to do this?

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 • Wireless

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The S23 is here for 2023! - Check out the latest Galaxy Smartphone from Samsung!

Spice up your chakra with The Samsung S23 Ultra Let's get to it. New phones mean new hardware and software to boot. One of those features is Advance Night Photography for epic night shots! Not just that, the main camera is something to talk about with its 200 MP (Wide) lens, leaps from its predeces

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 • Wireless

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Unlock Device

Not a att customer but my phone is locked to there network

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 • Wireless

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I see that I was scammed into the trade in like others

I was told to send my damaged phone bc it was under warranty.  I sent the phone recieved a new phone , then AT&T sent the damaged phone back stating that it was not under warranty and that I would be charged $700. I have tried since Nov. 22 yo resolve this..no luck at all. I WOULDN'T RECOM

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 • Wireless

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