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AT&T Fiber Installation

AT&T Fiber Installation

Tips for installing & connecting your AT&T Fiber equipment.

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At&t Fiber Installation

Does anyone know how At&t does their fiber installation for homes? Do they use the phone port or is there a different system as it is fiber?

Questions

91

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"Facilities Issue"

We closed on our new construction home a month ago and unfortunately still do not have internet installed.... Customer service reps are not helpful and I am transferred back and forth between departments every other day when I call. My 3 appointments have all been cancelled and no one will give me

Questions

103

9

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Requesting Fiber

Hello, I'm the President of our Neighboorhood HOA. I was wondering who we contact locally to get a bid to price out bringing AT&T Fiber to our neighborhood? The neighborhood down the street from us has AT&T Fiber so I know it would be possible. We currently only have Spectrum as an option an

Questions

49

3

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Fiber

Hi ATT Service team, I had scheduled fiber installation on 5/28/2022 in Sanford Florida and I got to know that the installation is cancelled and rescheduled to 06/02/2022 by the engineering department giving some reason which does not make sense. The Customer service said something on the line

Questions

171

7

Constant No Show for Fiber Internet Install

After 3 no shows for fiber install, I started fresh and created a new account. Got all the texts etc about my upcoming appointment.  And surprise - NO SHOW.   The only difference is that if I went to MyATT app it did say the tech was running late and probably wouldn't be there before

Questions

64

6

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Fiber Optic to Cell Tower running by our house. WIll we have fiber internet option?

We are building a house in a rural area where there is no internet providers worth a dime. I recently got excited when a Cell Tower was being put up within a 1/4 mile of our build site.  I stopped and asked the workers installing the fiber from the cell tower to the closest major road where th

Questions

389

2

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Cable Install

ATT installed fiber cable and a big box near my driveway.  The workers left red dirt all around the area which was grassed and now it is red mud. I thought they would come back and clean up as they did in other areas, but they did not.   

Questions

35

1

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3 weeks with no service

I requested a transfer of service. I had a tech come out and he told me he could not complete the service. There was a problem with the box. Its been 3 weeks I have been WITHOUT service. I can't get an answer on when I will get internet again. I have to use the data plan on my phone to be able to wo

Questions

49

2

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Estimated date came and passed and still nothing to show

August 12th came and went with no word from AT&T. Called support today and was told that I will not hear back from them now until August 26. I'm extremely frustrated that I can't get any real information and customer support is all that I can get ahold of. I took 2 vacation days (an equivalent o

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24

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The AT&T box in my yard

The lid was not screwed down on the new box and destroyed my lawnmower. I have pictures.

Questions

41

1

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Fiber internet across the street

I have a home based business in New Orleans. Fiber is available on the other side my street, but not my side. Who can I talk to about getting this available on my side of the street? My wireless connection to cox internet at my house is way faster than ethernet to my current AT&T DSL.

Questions

71

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Accepted Solution

in-home fiber install

i'm a uverse customer about to upgrade to fiber. i'm trying to figure out how i want the installation done. the fiber will enter the house thru the garage, near the front of the house.  i want the router to be in an upstairs room, near the center of the house.  i do not want the fiber

Questions

132

6

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