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AT&T Fiber Installation

AT&T Fiber Installation

Tips for installing & connecting your AT&T Fiber equipment.

4.7K

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ATT property damage claim administrator

Who is currently ATT's property damage claim administrator? I know it used to be Sedgwick, but it doesn't seem that they any longer handle these types of claims. I filed a claim for a severed underground pet fence and have a claim number. No one called me within the promised 24-48 hour timeframe. Th

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434

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Accepted Solution

Fibre Installation Timeline

Fibre cables were buried along our street in Rockwall/Heath Texas, in the Buffalo Creek neighborhood. This happened a couple of months ago.  I'm looking for any update on when this could potentially be available for service to be turned on in our neighborhood.  Any updates are appreciated

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49

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Complaint

Where do you go to complain about a Technician and their supervisor?

Questions

26

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AT&T Internet Availability

Hello, Our neighborhood currently has no internet options available, other than wifi hotpsots.  Most of us work from home or have kids in school who need internet.  We are willing to pay for service - we have received quotes from Comcast to run a line but would prefer AT&T.  I

Questions

58

19

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Official Solution

responsibility of tree and bush trimming

There has been a number of occasions that a AT&T representative has showed up and installed new wiring for new customers right outside my Apt. balcony. The most recent installation happened last night with a worker and his boom truck. As he was raising his boom you could hear branches from the tree/

Questions

629

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Gateway light blinking green and smart home manager app stuck on gray activation button

See title. Tried restarting app and modem. And uninstalling / reinstalling app. Checked connections. Need help. Can I setup with the smart home manager app?

Questions

79

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ATT destroy my yard, trash, mud, wires, firetrucks

Contractors came to dig the fiber optic line, busted water pipe, left beverage trash, mud all over our sidealks and heaps of mud on what use to to be my yard, its a huge mess, they moved pavers and did not return them, and have left the yard a mess. Caused the fire department to come when they cut m

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57

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Pre-installed AT&T Fiber in Apartment

I just moved into my apartment with pre-installed AT&T fiber, and the AT&T website doesn’t let me activate my internet service because it keeps saying I’m answering my security questions wrong, when I have not. I need help! I have called three times to AT&T in the ast two days, and none

Questions

34

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Official Solution

How can I confirm when my wire will be buried?

I had service connected on July 21, 2022. After some apparent confusion regarding which terminal my house was supposed to be connected to, I was finally told that my wire would be buried today, August 20. It's afternoon now and, near as I can tell, no one has shown up to bury the wire. Being Saturda

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213

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Can AT&T place wires on my property without permission?

I just got home and saw orange lines in my backyard. We talked to a person in a truck who said he had drawn them for AT&T fiber optics to be placed on Monday.  We don't use AT&T anymore.  We have numerous other wires in the backyard for outdoor lights that are not marked.  We

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57

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Date they are installing fiber optic cable in my neighborhood

I came home to find that the utilities were marked in our neighborhood and that the utilities for me and my neighbor were marked between our houses. One of my neighbors said that she found out that AT&T will be laying fiber optic cable and it runs between our houses. I need to find out when t

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54

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Official Solution

3rd Party Billing??

I received a letter in the mail from Schifrin, Gagnon & Dickey saying that I owe AT&T for repairs to a cut internet line and I am supposed to give the money to Schifrin, Gagnon & Dickey. Is this a scam? I did have a cut line that needed to be repaired. Why would a 3rd party send me a bil

Questions

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