AT&T Fiber Installation

I need to relocate the ONT location for my home. During the initial install, the technicians had difficulty bringing the fiber into our home because it crossed a neighbors yard and there was some question as to the easement, etc.  At the time, we just allowed the technician to stick it in the

I have AT&T Fiber and gateway. I am trying to manage devices and do not understand profiles or making a list of regularly used devices. Any guidance or advice?

An AT&T tech damaged my Fiber line for a second time in less than 3 weeks today... after calling to report it with a few hrs, was told the earliest appt to fix it would be 3 january! I Telework and this is the best you can do? This is completely unsatisfactory...due to no fault my the household,

I'm trying hard to upgrade to fiber, but I really don't want to end up with an ugly installation. I'd prefer to run the fiber to an interior utility closet where the ONT will be located. From there, I can CAT5/6 anywhere I want in the house. My thought was to run the fiber like I h

AT&T just brought fiber to the neighborhood and I’m thinking about switching. But, I would want an easy way to have the gateway be in the same spot my router currently is because I previously drilled through the wall to be able to hardwire to my PC in the adjacent room. How difficult does thi

AT&T installed fiber in my neighborhood over a month ago. They hard large machinery running throughout my front yard, and dug multiple holes. My grass is destroyed, and they left mud all over my house and front porch. I have cleaned the mud, but my yard remains destroyed, and no one has returned

Technicians from ATT have been working in the neighborhood to bring fiber. However, while one of the techs was working in my backyard he must have snipped or disconnected my DSL line because I no longer have access to internet. I have tried calljng the number left on the door tag, but it is disconne

AT&T contractor (Crown Construction, Knoxville, Tn) is installing fiber optic cable in our neighborhood. They are running a cable from one side of the road from a pole to connect to a new cabinet on the right of way next to my property that I maintain. They had two eq trucks and trailers, an ex

Has anyone had any success getting reimbursement from ATT&T/Sedgwick? Our claim is with Sedgwick but they are not responding to emails or voicemails. Between voicemail and email, we've had perhaps 20+ contact attempts with the Sedgwick rep assigned to our claim. We have had no response after the

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