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I am working with a land developer in a residential development in Fort Worth, and AT&T installed several pedestals, however they are all in the wrong place. I have tried to reach out to several OPS Mgr Design Engineers in the area; however I haven’t had any luck. We are trying to finish the d
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Greetings to the group. I work for a nursing home and last Thursday (Jan. 12, 23) our Ip-Flex Fiber system went down and has not started working again. We have submitted a ticket through Express Ticketing in order to notify AT&T of the issue and it has made it to Tier 6 tech support on the stil
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Purchased 11/18/2022, stopped working 12/29/2022, troubleshot with ATT tech support who determined it was the problem. They could not replace it transferred me to ATT support who told me since I purchased it online on the ATT website I had to do it online. Couldn’t find a way to accomplish it
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I have Fiber services to the home. Ever since we got this service over a year ago we have been experiencing connection drops fairly regularly. I had Xfinity before and did not experience connection drops as much. Any thoughts on what we should do to solve the connection drop issue?
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146
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Is there any other app that I can use besides smart home manager. It is absolutely horrible. I pause devices and they are still on wifi. Yes I've uninstalled reinstalled factory reset, etc etc I've been dealing with this endlessly for months now
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159
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Hi, Is there any documentation or articles on how to setup a 3rd party Wifi router on my home network with ATT Fiber Optic Internet service? Thanks apn
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417
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How to configure the BGW320-500 modem to let ESP packets through? I am at [EDITED per Community Guidelines] Need consulting help
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64
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Replaced my router gateway device thingy today easy enough with the ATT home app. ATT support sent it to me because I’m seeing max speeds of 200MB download and 80MB upload on Gb fiber. And I’ve been losing connection intermittently. So I replaced router and rebooted everything. Now I have internet c
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Devices attached directly pull no DHCP, router attached has no internet
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I am trying to move my existing 320 to my new media closet. I can run the fiber just wanted to make sure what type of fiber I need to go from the existing outside ONT to my 320? I am going to buy longer fiber and whatever ends I need. Thank you for any help ( I don't want to pay ATT to do this) Thi
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I traded in my iPhone 11 for a iPhone 14 pro and was supposed to get max credit. I mailed it back mid October. It is now February and I have not seen a credit. I realize it takes 3 billing cycles and that has come and gone. Who do I contact about this? Thanks
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• Wireless
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The motherboard failed Samsung says it was damaged and wants me to pay for it. It is only 6 months old. I have traded in my old phone and got this one free because of the promotion att was running now I have no phone and I still have 3 years with att. I don't know what to do
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• Wireless
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I have a Galaxy S20 FE 5G. I have been trying to set up my voicemail, and haven't been able to. For starters I accidentally deleted my voicemail number ages ago and haven't been able to get it back which I assume is the main issue I am dealing with here. How do I get the original VM number back?
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• Wireless
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is there a way to combine 2 emails so I don't have to sign out of one to sign into the other?
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One sbcglobal.net address works fine. Never have to change a thing there. My other I have to reset the password every time I sign in on every device and app, and can only be logged into one at a time. So (Edited per community guidelines) annoying.Any solutions out there? Like real permanent ones? Ch
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Others in my neighborhood have the same problem. I have a ticket M63848724 opened 1/21/2023. I'm in NC. Callers from Florida, SC, NC, and NY have told me they have the same issue - call my digital home phone, get either dead air, or 2 rings followed by dead air. Two reports of going to
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• Home Phone
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Closed
I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.
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• TV
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See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?
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• Internet
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Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi
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• Wireless
298
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I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa
Questions
• Wireless
281
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I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB. I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub
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• Internet
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