I didn't realize AT&T stopped supporting the Microcell. It has worked great for me for a long time in my NYC apartment. I recently moved it and now it isn't working. How can I get it to recognize that it is back in its regular spot/usual address? I've tried unplugging it a bunch, can't get throu

if you dial *3282# it should give a txt msg back giving current data usage. There are many other special numbers as well that do other things. The new boosters don't seem to process these as all.i get is a 'something went wrong' . The old 3g microcells did process these and of course it works as wel

I just received a cell booster from ATT. Model SS2FII femtocell multi-band soho.  The power LED blinks white and the internet LED blinks orange.  The Nokia manual says I need to open udp port 150, 4500, and 123 but I can’t open these ports without the IP address.  Does this unit have

ATT sent me a NOKIA Femtocell Multiband SOHO device to replace my 3G Microcell. I have downloaded the app to my cell phone, registered it, plugged it all in properly (I think), and all I get is a flashing white light and a solid orange below it. The APP says my LED Status in "Not Available" and they

I am unable to send pictures and at times messages by text. We are in a mountainous location and have poor cellular service.  We use Wi-Fi calling and messaging.  I am mostly having problems sending to Samsung.  My phone is an iPhone 12 Max.   Anyone have any ideas Do I need a

Old story...the web page is logging me out without any results. I've tried chrome, edge, firefox. I've deleted cache and cookies. I've turned off wireless. I've tried multiple computers. I've tried many times. Today I managed to call ATT, talked to a service rep who forwarded me to another per

Just switch over from my microcell to AT&T Cell Booster. I can receive and send calls, I can get and send single people text but I can not get or send photos or group text. Any ideas of what the issue is?

We have had a Microcell for 8+ years. We have no service at the house without it. We never received a notification about the booster, and did not receive one. We no longer have any service at home. Wifi calling is extremely spotty and unreliable. Spent nearly 3 hours on the phone with customer servi

I just set up my Cell Booster that is to replace my Microcell and I need some information. With the Microcell, I needed to logon and give permission for my cell phone to use the Microcell. Does this have to be done with the Cell Booster? I can't find any info anywhere. Most places in my house I

My chat with Rhoda has been deleted. I still don't have the promised microcells or any other support from att. ASSimon is my community user name. Please return to the DM & provide an update.

@ATTHelp Rhoda, Our DM is no longer available to me. Please reinitiate & advise status of my escalated case. Thank you

I received the new cell booster. How do I delete any data on the old microcell What is the proper way to dispose the old microcell