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Apps & Programs
Custom lifestyle programs in the DL App!
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Alerts
If my system will tell me which door or window has been open while I’m in the house does it also alert me on my phone (if I’m not there) at the same time or can that be accessed later?
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Why doesn't the App notifiy when there is an Alarm
We had our alarm go off while we were on vacation. Fortunately it was a false alarm because the window sensor fell off when the adhesive fell off. AT&T said they called us but we did not receive a message or voice mail even though they had the right number. I thought the App would notify us an alarm
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Can’t log in
I haven’t been able to log in for hours is app or website. Tried resetting my password...nothing.
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Push notifications not working
Since you stopped using SMS, I get no alerts at all relating to motion at the camera above my front door. Push notifications are enabled, SMS is disabled, but nothing. If we can't get this fixed, I'm cancelling my service to Digital Life. Camera notifications are one of the main reason I have the
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Digital Life App not controlling camera
My digital Life app had problems over a month ago and it was not giving me notifications anymore. I uninstalled the app and it seemed to work. More updates came out for my iPhone SE and now I am not getting notifications for the camera anymore. I am getting them when the alarm is turned off and on.
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Has anyone had success canceling service? App never works...
Has anyone had success canceling service? I have had my alarm go off and they never call. the camera is always off line and the app is a joke. they argue with me when I try to cancel and refuse to let me talk with a supervisor. Worst AT&T product I have ever had... Anyone else having problems?
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Automatic alarm on
How do I program automatically turning on oof my system
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Attention Icon Next to Programs
I have the Attention icon next to some programs and gears or a clock by other programs. I'm assuming the Attention icon means there's something wrong with the program that I need to correct but no matter what changes I make (and I've tried everything) the icon does not change. Any ideas?
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Promotional survey to win a new phone from At&t
Do you have a promotional survey that appears on a mobile device? After completing the survey you win a new phone? Is this legit? Thank you.
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Fingerprint login AT&T Smart Home
Fingerprint not working? Recently got the Samsung Galaxy Note 10+ but the fingerprint login for the AT&T Smart Home Manager doesnt work and able to use it on the myAT&T app just not that one. Is it not supported yet or is it on my end.
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Outage
My service has been out since Monday (3/20) around 1pm ET and no end in sight with no word on what yhe problem is or when iy will be fixed. I have tried reaching online support and calling the customer service line, got an automated messgae about an area outage and hung up on or told "we are experie
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Internet
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change credit card info
how do I change the card number used for autopay on my att prepaid account
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Wireless
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Email Sign in Verification code
After entering my mobile number I have not been receiving my verification code for the past couple of months.. G thomas
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devices list on gateway incorrect
my list only shows three items hooked up by ETHERNET cable when I only have two devices with ethernet cabls attached and my 9 year old sons chrome book does not appear on list so I am unable to manage settings specific to it and have to just shut all wifi down. I can just use cox if I dont get half
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Internet
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Submit a notice of Dispute to ATT on discount
Spinning after upload a pdf file. how long does it takes to complete the spin?
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Wireless
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Major increase in latency in couple years of Fixed Wireless
I've been experiencing major jumps in ms in gaming latency. In the beginning, latency was great around 40-60ms using Ethernet with only one single connection (my PC). I am now averaging 100+ ms in latency and spikes hitting 300+ ms. Could any tech support me with this and maybe help me out with trac
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Internet
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Trending Accepted Solutions
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Accepted Solution
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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS
Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
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Internet
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U-Verse and Internet (Fiber)
We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
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Internet
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Unlock
I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
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Wireless
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scam?
I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.
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Swapping eSIMs?
I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible
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Wireless
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