

Apps & Programs
Custom lifestyle programs in the DL App!
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Can’t Login Into the App
I’ve reset the password multiple times and deleted and reinstalled the app multiple times. Still get getting an error message. Help!!!??? Not understanding how a week or so ago never had this problem.
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Is it possible to program light to come on for a specific amout of time?
I have a program created for my rear flood lights to come on from sunset to sunrise when a camera detects motion. Is it possible to create the same program with the flood lights only staying on for 10 minutes? I really don't want the lights to stay on all night and annoy my neighbors if I am not h
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Auto lock options need to be increased past max time
Often I perform light duties like throwing out the garbage by taking the pals to the street or moving cars in the driveway and wished the max auto lock time to be increased past the current maximum threshold. Could a future enhance make it say past the internal that is currently programmed? Say for
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Thermostat Schedules vs Programs - Poor Customer Service
I just had the worst customer service experience with ATT Digital Life. After 2 hours of being on the phone with them, they never answered my questions or could tell me why my thermostat schedule does not work.I have a schedule programmed in for my thermostat but they are telling me that I also have
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Sporatical Notice on Android Phone
Lately I have been getting push notifications on my phone that doesn't match the state of my alarm system. After I get the notification, I check the alarm state using the Android digital Life app very soon. The status/activity report in the app doesn't match the notice. The info with the app is co
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I would like to know how I can review camera footage from October 30, 2019
I can’t seem to go back in my video footage from my front camera to October 30, 2019.Any suggestions ?Thanks
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notifications
i am not receiving notifications anymore when my camera records anything. i have checked pushed notifications and everything is turned on. not sure what is the problem
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All my video recordings are gone.
I was reviewing my device log information and looking at recorded video then everything just disappeared. Everything current to the time when it happened last evening around 6:15 pm. All my saved videos from the last week simply vanished as well. Everything is gone and this is the 3rd time. I want t
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373
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Retrieving old recorded videos
My storage says full and isn't recording any new videos. I'd autopurge, but there is one very specific video I need. On the phone it only used to show me search results if I searched one month at a time. Cust. Support told me to use my computer and I'll be able to search better and find my videos. S
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How to set up Mobile Data on a Prepaid phone
I bought a phone a it was a prepaid phone but the Mobile Data is not working
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Internet
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How to set up Mobile Data on a Prepaid phone
I bought a phone a it was a prepaid phone but the Mobile Data is not working
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Internet
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Can't access email: Not Found on Accelerator
Not Found on Accelerator When I log into my sbcglobal account I can't access my emails and am directed to a page which notes, " Not Found on Accelerator: Description: Your request on the specified host was not found. Check the location and try again. I've followed the advice I've found
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Unprofessionalism
I am currently speaking with Juan AB567B and he refuses to let me speak with his supervisor or provide number or email to make a complaint. I am not a racist but the accent barrier is a issue but should not be used as a comprehension issue. I have spoke with several suppose to be loyalty supervisors
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Internet
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No longer have access to hbo max access on grandfathered plan
I have the unlimited plus plan which still states that I should have access to HBOMax. I had directv as well the my logins were the same so I never knew which one I was using. I called support and was advised to call HBOMax support, the unlinked the login from my old directv account and said I shoul
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TV
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How can I discover whether my wifi is locked?
I live in an apartment building. I have 3 Internet-enabled devices online -- router, laptop, & phone. When I run a Wi-Fi scan, it is picking up EIGHT devices. I am concerned that when I replaced my router last year, perhaps the Wi-Fi ended up not locked. I cannot figure out where to find this in
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Internet
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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS
Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
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Internet
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U-Verse and Internet (Fiber)
We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
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Internet
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Unlock
I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
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Wireless
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scam?
I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.
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231
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Swapping eSIMs?
I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible
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Wireless
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