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Discuss the full range of Apple devices available from AT&T.

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How to unlock an Iphone

How can I get my iPhone unlocked? How long does this process take? What are the requirements? These and other related questions will be answered in this thread. If you have any additional questions, please feel free to post them here and the Community will be happy to help! Thank you,Dmitriy

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2020 iPhone 12 & iPhone 12 Pro - Ordering MegaThread!

2020 iPhone 12/12 Pro Ordering MegaThread! It's that time of year again!!! You can preorder the iPhone 12 & iPhone 12 Pro on Friday, October 16, while the iPhone 12 mini & iPhone 12 Pro Max will be available next month on&

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Phone call log

I recently had my iPhone settings say it as on the phone at about 2-3am which stirred up a situation at home. I decided to pull the logs from Att and they seem to be a bit inconsistent. Some calls aren’t there incoming and out coming. Im not sure if there’s a specific reason or what. Do some calls n

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Unlocking iphone

I bought a iPhone 13 Pro Max from somebody which I thought it was u lock but wasn’t. I tried to see if the carrier of the phone could unlock it (which is at&t)it said “this phone is not active”

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ATT iPhone unlock

I’m trying to unlock a ATT device and I’m getting this message “ Your unlock request was denied because your phone is no longer active on an AT&T account. Re-submit your request and select 'no' to the "Are you an AT&T Wireless Customer question". please kindly help me unlock my devi

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Facebook 2FA codes

Since switching to AT&T I’m not able to receive recovery codes from Facebook on my iPhone 12 pro max. I’ve sent numerous support tickets to Facebook without response. I’ve texted start to 32665 with a response saying SMS is now on but still not receiving codes. I’m logged out on all devices now

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In family plan, how to unlock and convert to esim

Hi - I’m under my brother’s contract. Can I request to have my phone unlocked and convert it to esim? or does my brother need to request to unlock on my behalf?

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unlock my phone please

I am a student who came to China with the ATT device, but my device may not support the Chinese phone card. I tried to submit an unlock application on the ATT official website, but it made me wait for 30 days. Now I am very inconvenient. Please unlock my device. Thank you.

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iphone activation

I have an ATT mobile account with an old iphone. I just got a new iphone 13 not bought from ATT.  How do I change or activate the new phone?

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att unlock my phone

HI, i have iphone x and i wnat to unlock my iphone from att to use it worlwide and when i tried to unlock it from official att unlock site its says that (We’re missing some info) can you help me to unlock my phone?  

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Visual Voicemail Not Working Iphone 13 ATT

My visual voicemail is not working. The store cannot figure out.  I have an iPhone 13.  I can call in and get my voicemails but they are no longer showing up as a visual VM.   I tried a few "fixes" including turning off cell service and resetting the network setting but have had

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Lost phone in Vietnam, can I activate a new iPhone I purchase here on same plan?

My iPhone 14 Pro, three weeks old, was stolen yesterday. I am in Vietnam for three more weeks and want to replace it while here. Is it just that easy to purchase a new one and activate it? I'd hate to shell out the dough and not be able to activate it due to an unanticipated international snafu. I h

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Att rep sent Phones to wrong place!

I received my new upgrade devices on February 28th. I took them in store to be activated and trade in our other phones. The att rep said she would take care of it. She transferred everything to our new phones and then asked us to factory reset our old phones. We did and she packaged the phones in th

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Wrong location

So we just had ATT fiber installed a few days ago, and since then myself of my husband can not play on our KY Lottery app (and spare me the crap about lottery/gambling, blah, blah, blah, it's our money so we spend how we like!) Anyway, now it is saying we can not access it from our location. We cont

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outlook to phone text or mmms not working

Please answer a question that has never got an answer. Is there a reason ??              Messages from Outlook to AT&T phone    DOES  NOT WORK!    why  not?       All other accounts work .....GMAIL  YAHOO AOL &

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Trying to sumbit a repair ticket

Am trying to submit a repair ticket for my phone home line but after entering my phone number I get the following error. Address: https://repair.att.com/repair/landing.do Error: Proxy Error The proxy server received an invalid response from an upstream server.The proxy server could not handl

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why didnt my plan renew

i put in the 65 dollars for my account and it says i owe nothing but my plan was cancelled

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I have been unable to login to my @att.net email

​I lost access, I was a secondary user. I need to access to this account, all of a sudden couldn’t login anymore ! ​it’s prob been a couple of years since. 

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Swapping eSIMs?

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible

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