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Discuss the full range of Apple devices available from AT&T.

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How to unlock an Iphone

How can I get my iPhone unlocked? How long does this process take? What are the requirements? These and other related questions will be answered in this thread. If you have any additional questions, please feel free to post them here and the Community will be happy to help! Thank you,Dmitriy

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2020 iPhone 12 & iPhone 12 Pro - Ordering MegaThread!

2020 iPhone 12/12 Pro Ordering MegaThread! It's that time of year again!!! You can preorder the iPhone 12 & iPhone 12 Pro on Friday, October 16, while the iPhone 12 mini & iPhone 12 Pro Max will be available next month on&

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AT&T won’t unlock my phone

I’m trying to unlock a ATT device and I’m getting this message “ Your unlock request was denied because your phone is no longer active on an AT&T account. Re-submit your request and select 'no' to the "Are you an AT&T Wireless Customer question". please kindly help me unlock my device&nb

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Current status - Denied We can’t unlock your device because it’s no longer active on an AT&T account.

Please help! I tried to unlock my iPhone I used to use while I was on AT&T through the official AT&T unlock page, but it was denied. This phone satisfied the unlock requirement and I properly chose [NO] for [Do you have a mobile number from AT&T?] option and entered correct the pho

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we cant complete your unlock request right now. We're missing some info

You I'm trying to unlock an iPhone linked to AT&T but I get a response 'we cant complete your unlock request right now. We're missing some info'. I just want to understand this feedback

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Iphone sim lock

I recently bought an iphone with a clean imei off of Marketplace and its sim locked. I've tried visiting the website to get it unlocked but it was denied " We can’t unlock your device because it’s no longer active on an AT&T account". I retried it a second time and got the same message.. how ca

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Old iPhone, attach service to phone

I have an iPhone that used to have service on my account (iPhone 11 Pro Max). I want to put service on it with a number we have on our account that we don't have attached to a phone. we have set up a apple account with it, but can't attach the phone number.

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Unlock portal not working

I keep typing to submit an unlock request for a paid off iphone (definitely eligible to be unlocked) and receive an error stating that site is experiencing "technical difficulties" - I have cleared browser, tried different devices, etc - very frustrating!

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Can receive phone calls but not text messages from a single contact

Hello--I can send text messages to my father and he can receive them, but I cannot receive text messages from him. We can make and receive cellphone calls with each other. I have deleted him and re added him to my contacts. He is not blocked. I have deleted all the text messages I have sent to him.

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Porting 2 iPhones (unlocked) to ATT SIM question

I’m porting 2 iPhones to ATT and have ordered the SIM cards. These are both coming from Verizon. When the SIM cards arrive do we just put in new SIM and activate? Is it really that easy?

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Unable to Delete Managed ATT Wifi-not secured

Cellular wireless customer. No wifi with ATT. Cannot delete this wifi profile after erasing and resetting my phone. I also reset my network several times. Every time I erase and try to reset, my iphone automatically joins known/managed networks which includes this ATT wifi. All connections to my pho

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AT&T won’t unlock my phone

​ ​ ​Device IMEI number:​​[ ​ ​Edited as per the community guidelines ​​] ​ ​ ​ ​Request number:​​( Edited as per the community guidelines ) ​ ​ ​ ​ ​ I have sent multiple requests to unlock this. Each time it is arbitrarily rejected. When checking the reason (“select no if thi

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complaint

Been to 2 weeks thrown from department to department, no answers. I need to speak to a human that can speak clear English. I have zero service at my home was told I have a rd zone but AT&T has NO problem takinbg my monthly payment but wont resolve my wifi and cellular issue.

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Can’t connect to Xbox live and certain websites don’t work

Hi so for almost two weeks now I haven’t been able to connect to Xbox live and certain websites don’t work on my wifi. Xbox live works fine on my hotspot and all the websites I can’t access when connected to my wifi work fine via my phone signal. I can also watch twitch streams on my Xbox even tho i

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Att rep sent Phones to wrong place!

I received my new upgrade devices on February 28th. I took them in store to be activated and trade in our other phones. The att rep said she would take care of it. She transferred everything to our new phones and then asked us to factory reset our old phones. We did and she packaged the phones in th

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Wrong location

So we just had ATT fiber installed a few days ago, and since then myself of my husband can not play on our KY Lottery app (and spare me the crap about lottery/gambling, blah, blah, blah, it's our money so we spend how we like!) Anyway, now it is saying we can not access it from our location. We cont

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outlook to phone text or mmms not working

Please answer a question that has never got an answer. Is there a reason ??              Messages from Outlook to AT&T phone    DOES  NOT WORK!    why  not?       All other accounts work .....GMAIL  YAHOO AOL &

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Trying to sumbit a repair ticket

Am trying to submit a repair ticket for my phone home line but after entering my phone number I get the following error. Address: https://repair.att.com/repair/landing.do Error: Proxy Error The proxy server received an invalid response from an upstream server.The proxy server could not handl

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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