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Discuss the full range of Apple devices available from AT&T.

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How to unlock an Iphone

How can I get my iPhone unlocked? How long does this process take? What are the requirements? These and other related questions will be answered in this thread. If you have any additional questions, please feel free to post them here and the Community will be happy to help! Thank you,Dmitriy

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2020 iPhone 12 & iPhone 12 Pro - Ordering MegaThread!

2020 iPhone 12/12 Pro Ordering MegaThread! It's that time of year again!!! You can preorder the iPhone 12 & iPhone 12 Pro on Friday, October 16, while the iPhone 12 mini & iPhone 12 Pro Max will be available next month on&

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Out of state Identification

Hello I just recently moved from New York to Indiana and I still have a valid New York drivers license so I don't have a Indiana license. Can I still go into a local store and finance a phone? I know I could call or visit but it's literally 2:54 AM and everything is closed and I was just wondering s

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ActiveArmor Network warning

on my ActiveArmor dashboard, the network icon has a red warning indicating VPN threat detected. however, on the network details page everything is showing green. How do I remove this morning or how do I view what's a threat is?

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Phone Reported Stolen/Blacklisted

I bought my phone a month ago through AT&T. It was reported stolen- NOT by me. I repeat, I DID NOT report my phone stolen. I'm the only person on my account. My phone is blacklisted and no one will give me any information. I contact customer support and the keep telling me they've marked it high

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Unlocking an IMEI-locked device replaced by Asurion

my step son gave me a phone he paid off and it is carrier locked to att and it is a iphone8 plus. we went to the web portal but get the error “Looks like the IMEI number you entered doesn’t match an AT&T device”. called customer care and they could not help went to our local store and the employee s

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No network while there is a signal.

Yesterday my cellular network is fine, but when I get up today and I find that I can't use any apps without WI-FI, the Apple phone shows a full signal of att 5g but there is no network. It's the start of the month the auto pays just done 2 days ago, and I buy 15G every month. I tried restart the

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Current status - Denied We can’t unlock your device because it’s no longer active on an AT&T account.

I tried to unlock my iPhone I used to use while I was on AT&T through the official AT&T unlock page, but it was denied. I believe this phone satisfied the unlock requirement and I properly chose [NO] for [Do you have a mobile number from AT&T?] option and entered correct the phone's I

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Notice of Dispute Page - Spinning, No Submission

Does anyone have any luck submitting a dispute? The page keeps spinning after I include my supporting documents.   I was told to file a claim with USPS by the AT&T supervisor I spoke to after the customer service agent send me the label to use for my return and the package was tamper

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Upgrade device has not worked on website or app for some time

I have been trying to upgrade my phone for the last few weeks, every time I log onto the My AT&T app or the website and start the process, I just get an error. Is anyone else having the same issue? I have auto-pay on both my wireless and streaming TV account, so it isn't due to my account or any

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Current status - Denied We can’t unlock your device because it’s no longer active on an AT&T account.

Please help! I tried to unlock my iPhone I used to use while I was on AT&T through the official AT&T unlock page, but it was denied. This phone satisfied the unlock requirement and I properly chose [NO] for [Do you have a mobile number from AT&T?] option and entered correct the phone

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AT&T won’t unlock my phone

I’m trying to unlock a ATT device and I’m getting this message “ Your unlock request was denied because your phone is no longer active on an AT&T account. Re-submit your request and select 'no' to the "Are you an AT&T Wireless Customer question". please kindly help me unlock my device&nb

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Att rep sent Phones to wrong place!

I received my new upgrade devices on February 28th. I took them in store to be activated and trade in our other phones. The att rep said she would take care of it. She transferred everything to our new phones and then asked us to factory reset our old phones. We did and she packaged the phones in th

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Wrong location

So we just had ATT fiber installed a few days ago, and since then myself of my husband can not play on our KY Lottery app (and spare me the crap about lottery/gambling, blah, blah, blah, it's our money so we spend how we like!) Anyway, now it is saying we can not access it from our location. We cont

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text mms outlook to phone dont work

Messages from Outlook to AT&T phone  DOES  NOT WORK!    why  not?       All other accounts work .....GMAIL  YAHOO AOL  etc... HOW ARE YOU GOING TO RESOLVE THIS .....TODAY? Remote server returned '550 5.4.300 Message expired -> 450 4.2.0&

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outlook to phone text or mmms not working

Please answer a question that has never got an answer. Is there a reason ??              Messages from Outlook to AT&T phone    DOES  NOT WORK!    why  not?       All other accounts work .....GMAIL  YAHOO AOL &

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Trying to sumbit a repair ticket

Am trying to submit a repair ticket for my phone home line but after entering my phone number I get the following error. Address: https://repair.att.com/repair/landing.do Error: Proxy Error The proxy server received an invalid response from an upstream server.The proxy server could not handl

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why didnt my plan renew

i put in the 65 dollars for my account and it says i owe nothing but my plan was cancelled

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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