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Android

Android

Learn about the Android mobile operating system.

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Unable to receive calls from a specific number

I am unable to receive calls from my doctor's office. I don't have the number blocked, I don't use call forwarding, and my phone is not on Do Not Disturb. I can call the office but they cannot call me. Please help.

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Accepted Solution

Unblocking numbers

Our account is in my wife’s name, and I have no access to it as she will not give me the password. She went online and blocked certain phone numbers of a couple of my friends so they cannot call or text my phone anymore. I would like to unblock them without her knowing. Is this possible?

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retrieve lost text messages

i cannot locate text messages that go back approximately 2 years ago on my LG Phoenix 4 cellphone. These text messages were very important to me.  Is there any way of retrieving them? Please help!!!!

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77

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Request to unlock Surface Duo

Purchased Surface Duo through Amazon. I have already fully paid for the product, but I cannot unlock it. When I request it on the unlock page, it comes out as below.Current status - DeniedWe can’t unlock your device because it’s no longer active on an AT&T account. Resubmit your request and sele

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36

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Router's Broadband light stays.

AT&T ran the system check, stated the Wi-Fi is connected and the speed is good but the connection with other devices connections/downloads lengthy if it connects at all.

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27

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Cannot make or receive phone calls

My phone is an Android and has stopped functioning lately. Does AT&T offer tech support?

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41

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Not accepting fingerprint or password. Phone locked

I recently added my fingerprint to my lg6 to my phone. Now phone is locked up, not accepting fingerprint or password.

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35

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wifi calling on galaxy s20 fe 5g doesn't work

the wifi calling switch does not appear in settings - connections even though the phone has wifi calling capability and my plan includes wifi calling

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SMS not working

For the past week, my texts have not been working. Nothing received or delivered to anyone. I might get a mms once in a while. I have tried my sim in a different phone. I have gotten a new sim. Factory reset. Network reset. Calls and data work perfectly fine. I have a galaxy s10. 

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Email to Text not working from Outlook

I've seen a number of posts regarding issues/problems sending from an email to a text (to either @txt.att.net or @mms.att.net). I too am having this issue. I've tried from 2 different email accounts to send a text to myself, using both txt and mms method and all attempts return with a "failed to sen

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two different time zones on account summary

I have a prepaid account (one year promo) that is displaying CDT at top on a call and CST on the breakdown of the numbers and details. I think this is why no one sees my chat or comments when I'm online in social media.

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texts and phone history deleted for a the past year only

had to do a factory reset due to a corrupt message. After doing that, all the apps reloaded and the texts, pictures, etc. The only problem is that there is a one year (exactly) gap between new and old text messages and phone call logs. Any idea what to do to restore those missing items? Seems to me

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voicemail

Why do all my incoming phone calls go straight to voicemail

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84

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Official Solution

Transferring data to new phone

My old phones screen went black. How can I transfer pics etc with the USB cable? All my pics aren't on the cloud

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34

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Closed

I am trying to sign up for the program

I am trying to sign up for my AT&T account for DirecTV

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22

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