AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
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Latest update issues
After the latest update my LG-K40 has been freezing and sluggish. Are there any known fixes?
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AT&T Messages for Tablet
I cannot get the at&t messages for tablet app to work. When I log in it says no messages. The app worked last week but is now not working. Any ideas how to fix this?
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Galaxy Z flip3 AT＆T ver
I bought the Galaxy Z flip 3 AT&T one.SIM locked and unusable I applied for unlocking the sim lock online, but since it is not activated by AT&T, it cannot be unlocked. It will be displayed.I want to unlock the sim and use it, but please respond.
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texts
can i retrieve vital texts from an old phone number i no longer have for court purposes.
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Closed
received unexpected Chromecast devices supposedly from AT&T -- is this legit?
Two boxes arrived by UPS with a Chromecast in each, from "ATT RLO 13500 Independence Pkwy, Fort Worth, TX 76177". The paper inside says it was part of Pixel promo. I did buy a Pixel phone from ATT many many months ago and was not aware of any Chromecast giveaway at the time. I imagine this is likely
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Voicemail Greeting
I am trying to delete my personal voicemail Greeting. When I got the new Google Pixel 6 plus, my old voicemail Greeting from 12+ years ago returned. I have not heard this voicemail Greeting in YEARS. When in voicemail menu the only option is to record a new one but I would rather use the standard vo
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390
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PUK Code - locked out
i am unable to log into my phone due to a PUK Code. i am not aware of this 8 digit pin and dont know how to get back into my phone. thank you.
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27
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How to like a text message
Moto Stylus 5G - in the standard messaging app is there a way to "like" a text that is sent. In group chats I constantly get notifications that someone "liked" a message. I am guessing it is from iPhone users. Super annoying to not be able to do the same. Anyone know if it is poss
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How do I remove apps that have been installed without my knowledge and do go away with factory reset
Someone had made it to where my phone sends them all of my passwords actions and sometimes gives them remote control over my phone I don't remember the apps that are now all hidden from when my phone was new so what gives
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not service in Ellwood City, PA
We currently have NO SERVICE in Ellwood City, PA. Your site says there are no issues.
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ATT BMG 210 Router - South Florida
I am a Internet only U VERSE customer in South Florida. My ATT owned router is the ever ubiquitous BMG 210. Works fine. Does anyone know the DNS settings to permanently change to Cloudflare? My on line research shows ATT actively blocking any Cloudflare connections. Hit me with your c
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Internet
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Can we please get AT&T Fiber at McKinley Blvd, Alton?
Need to update AT&T service on Mckinley Blvd. There's tons of single family homes, and yet the only AT&T internet service is 50Mbps. That is not fast enough for anyone who works from home. Please install a fiber line soon!
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Internet
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Using Orbi wifi mesh CBR40 with satellite with ATT modem/router BGW-320
I recently switched to ATT fiber from Xfinity. I currently use my own modem+router combo (CBR40). The AT&T Fiber self-install kit came with BGW-320. From my understanding, my orbit is not a router-only device. Can I connect the AT&T fiber modem to use router capabilities inside my orbi? And
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Internet
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Cannot get POP to work on my laptop using Outlook 365
I am using these settings to set POP up on laptop. Server - pop.mail.yahoo.com Port - 995 Requires SSL - Yes Outgoing Mail (SMTP) Server Server - smtp.mail.yahoo.com Port - 465 or 587 Requires SSL - Yes Requires TLS - Yes (if available) Requires authentication - Yes
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Incoming calls going straight to voicemail
iPhone 13 Pro—— 2 unique phones Having tried all the obvious things (focus, do not disturb, allowing all callers, etc) I get some callers. The rest all go to voicemail without notifying me. This I was not a problem in an earlier version I believe. thoughts to receive all Calls?&nbs
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Wireless
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ATTs ordering and installation issues.
Initial order with ATT was cancelled because there was already an ATT service active on the address. There was no notification sent out about the order cancellation. They even sent the equipment to the address even when they cancelled the order. Again no notification when they cancelled the order.
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Internet
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Trending Accepted Solutions
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Equipment REturn
Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores. I don't have a car to get to one.
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Internet
307
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ATT is blocking the domain of our website
ATT is blocking the domain of our website. It was neglected for many years and may had some issues, but we started fresh with Wordress and would like to have this blocking removed. Please advise.
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Internet
223
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Text/call log
I am trying to see my text and call log data from my AT&T app and it only shows me usage data as a whole under inverse data. Why is that happening?
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Wireless
217
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U-verse TV + Internet issues
I'm paying $85 for U-verse TV + internet every month. I was told that I need to have both services in order to get $10 discount and unlimited data allowance. Is this true? I really don't watch AT&T U-verse TV at all and thinking to get rid of TV in order to save some $$. AT&T U-verse TV
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TV
204