Android

Android

Learn about the Android mobile operating system.

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not service in Ellwood City, PA

We currently have NO SERVICE in Ellwood City, PA. Your site says there are no issues.  

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A70 not working

My A70 samsung is not working after the 3g shutdown but im vary confussed since this phone is 4g capable and i just got it and it was prety expensive for it not to work anymore so what is the deal with it not working as stated in many posts that it is 4g capable and LTE 

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I cannot get the phone to work because of the sim card

How can I put one Sim card in this phone and it work for text and calling. Go out, purchase a new sim card kit, and try to set it up and it says emergency calls only, sim not registered. Customer service says it's the phone not the sim but yet reinserted the first sim card from another phone and it

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Alcatel_5044R YAMUAM0 multitouch bug

The multitouch does not work correctly, when I use two fingers vertically, that is, one up and the other down, it works, but when I do it horizontally aligned, since I have the option to show touches, you could notice that the small balls move quickly towards the center of the fingers and they becom

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Android A32 - video upload length is shortened

My camera has me stuck at 2:50 despite having a longer video to upload (5-6 minutes for example). The slider bar stays at that time despite moving it along, I can't expand it. I've tried everything, resolution size, restarting phone, clearing storage etc. Any suggestions would be appreciated!

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Network unlock

I have the unlock code but I'm not being prompted for it t at all. I was given the impression that it was unlocked at time of purchase but my carrier says it is not.

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Phone is trying to access a blocked web site I'm not doing it!

So for the last two weeks or so my phone has been on getting notifications from att smart home about his happened. It's frustrating and acary phone dialing a blocked website every hour late night I counted 22 times yesterday alone. I have gone thru all of my apps and that web site isn't listed or op

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How can I fix my Galaxy S6 it will not hold a charge

I have a couple Galaxy S6 has one of them the screen will not come on the blue LED light stays on but the screen will not come on I have another one that will not hold the charge while connected to a charger works just fine as soon as I unplug the charger it's shuts off

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Unlock Pin Code Not Working

I had submitted an unlock request my fully paid off PHO MOT GSTYLUS 5 XT21313 Phone back in December 28th, 2022, and received a confirmation email with the request number. I never received a Pin code, but we did not need the phone so I did not follow up. I then called AT&T this was week (Marc

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Att secure family companion

​I have been trying to install the companion app on my son's phone. It works on my daughter's phone, but when I try and install it on my son's Samsung s22, it downloads and acts like It is installing and the. Gives an error saying "cannot install". Software is android 5.1. I have cleared history and

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How to get the $20 add on unlimited tablet plan through Premier?

Good evening I have an ATT premier account and am having some issues. I have a few tablets on my plan and want to add more through Premier. I was told by a rep its good to create a new group each activation that way it doesn't affect the 10 main lines that are meant for phone lines. But the issue

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Phone transferred to another carrier when I'm paying for it.

One of the individuals on my phone plan, somehow took her phone when it was not paid off (I was still paying and transferred it to another carrier.  AT&T allowed this now I've had to pay phone off and she has phone.  What can I do?  Does At&T legally allow this if so I'm swit

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Text message from ​srsx-messagelimited-09-ac?

​srsx-messagelimited-09-ac is on cell usage report. Who is this?​

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Over $100 for DSL????

Trying to save money as our ATT bill keeps increasing significantly - and went to cancel our landline last night. Told if I do that, my DSL (our internet!) will also be cancelled. I was "supposed" to have been told about this via letter in 2019. Yeah. Never happened that I can recall. Have no oth

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New emails go to Trash or Junk, not Inbox.

My new Incoming messages go directly to the Trash or Junk folders. I have to “edit” those folders and move the messages I want to keep to my Inbox. I’ve tried every avenue I can think of to find helpful information to resolve the issue. Please, please help. iPhone 12, Yahoo, AT&T

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Unlocking my ATT device

I’ve had an asus memo pad 7 LTE since around 2016 so I know I paid it off yet ATT won’t unlock it because of a bill I owe on a different device. To me, that makes no sense. The tablet is a $30 tablet (at best) and it is in fact paid off and has nothing to do with the other devices that I do owe mone

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Unlock

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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