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Android

Learn about the Android mobile operating system.

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Esim with Simcard for single line

I'm using a sim card for my cell service and I was wondering if it's possible to add esim on my single line plan, so I can separate voice from data services?  

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HELP! AT&T's forced update to next Android version (with One UI 5.1 etc.) bricked my Samsung Galaxy S21 Ultra 5G

​Over the weekend, I got the usual message to update Android OS, and it was compulsory (i.e. I couldn't reschedule it more than 3 times). Before the update, the phone had been working fine, no SIM card or battery issues etc. After updating, everything went wrong:​* Phone stopped recognizing the SIM

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Not receiving texts after number port

I ported my phone number from straight talk to AT&T and now I am not able to receive texts from anyone with straight talk or Verizon. I can send and receive calls and i can send texts but im not receiving the replys. I have been on the phone with AT&T all week trying to get it fixed but ever

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Is there a way to unlock the phone when the lock screen password is not available?

My son passed away 3 years ago and I've been still paying for his line. We know there are pictures and a document he wanted us to have but we are unable to access it without his password. Is there a way around it without resetting it back to factory?

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Reciving messages from future time stsmps and sudden loss of signal

Im not sure if this is related to solar activity or att issue but I have been getting messages time stamped from about 8/10 minutes in the future compared to actual current time. I also go from 5 bars to 0 to 3 to 0 in a matter of seconds without moving my phone

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pixel update

Has anyone gotten the March update for your Pixel

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The device you want to unlock is active on another AT&T account. The account owner needs to remove the device from their account first.

Ok. I bought a Motorola One 5G Ace back in 2021. Brand new as an AT&T Prepaid phone. I was supposed to be able to unlock after six months. So now I am trying. The device unlock website doesn't work using my phone number. So I tried using the IMEI number. I get as far as the message posted in the

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Motorola One 5G Android 12 update

When we expect to have the Android 12 update for the Motorola One 5G on AT&T Network?

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Visual VM

Visual voicemail will not activate on Samsung Fold4. It sends me to VM for account information after my 8 digit password but still can not connect. I have been trying for a month. What am I doing wrong??

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Not receiving verification texts

We still are not receiving verification texts on our phones. This applies to multiple companies on 3 phones on our account. The only place I have received a text verification code is from AT&T.  I can not receive these texts from my bank, my credit cards and various other on-line entities.

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bgw210 problem: can't use sercomm cameras remotely via rtsp: it's forcing me to use server push which is wasting data and bandwith

i can't get rtsp to work remotely through this gateway. it will let me use server push method but not rtsp.  why is it doing that?

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6 G DATA

I would like to upgrade my data usage, but still want to be able to hotspot from my phone when on the road

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Mobile Hotspot not working with ActiveArmor

Since switching to the ActiveArmor service a week ago, I have had issues using my Hotspot. I get the message "there are network errors". Restarting my phone helped once but now won't. Any ideas?? Can't always get Wi-Fi and need my Hotspot.

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Locked network

Hi. Am putting a new line in my at&t phone and its saying network locked. What should I do

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Jack and Internet plan cost

Hi, about how much is it for each installed ethernet wall jack, and will my plan price go up for each one I add? I have the Internet 50/10 plan in case it makes a difference. Thanks

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Need replacement gateway now!

Spent hours with Att technical support last night. They determined that our gateway had failed. They are sending us a new one, but it may take 2 to 3 business days, they could send a technician to the house, but still two days until a slot was available. Is there anyway anyone knows of a faster way

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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