
AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
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For the past few days, I have been trying to reach an out-of-state friend on her cell phone, but keep getting the message "The number you are trying to call is not reachable PPS 6180". I am very concerned...what can this message mean? I have never heard it before this. The last time we spoke was a f
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When will I get Android 13 on my S22? It is now March 2, 2023 and still says "up to date". I am having software problems and think new software might fix it.
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Stuck on Android 8
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Factory rest a phone and trying to add a prepaid card for mobile data and it says network is locked and sim status is locked and I don't know how to add the mobile data and get my phone started
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My wife has a ATT Radiant Max 5G phone. The mic works fine when on standard mode when making phone calls. However when she turns it onto speaker we can barely hear her when she speaks. Is it a setting, app issue or the phone itself?
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is there any way to retreive deleted information? like in a recycling bin?
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I need a network unlock code so I can use straight talk on the Moto e5 supra
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My Pixel 6 Android 5g phone will not function when I am at work...No phone calls, no text. Work wifi is having issues. I have it as a saved network BUT I am not trying to connect to it. My spouses phone is a Moto 4g phone. He does not have the work wifi as a saved network. His phone continues to fu
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How can I get AT&t to find my phone if I lose it?
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I have had my phone since 2018 and they said I was denied for unlocking my phone but gave me no reason why.
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Learn how to setup or fix your device with step-by-step help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
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I previously helped my mom her originally AT&T locked Phone 6 Plus unlocked; it worked fine, she used Mint Mobile for a while before getting a newer phone. She gave us the original for our daughter. I was able to activate the phone with Apple, but upon trying to insert a SIM I'm unable to
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Wireless
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Spent hours with Att technical support last night. They determined that our gateway had failed. They are sending us a new one, but it may take 2 to 3 business days, they could send a technician to the house, but still two days until a slot was available. Is there anyway anyone knows of a faster way
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Internet
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For NEW service I was supposed to get a $250.00 card. Get the run around every time I call about it. Now they say I need a bill from another provider and a ETF fee to get the $250.00. Who else has been deceived like this?
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Internet
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Do they have Apple Watch screen protectors in store?
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Digital Life
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My install was cancelled without notice and rescheduled for the following week. I signed up for autopay before service started, but apparently the system starting billing the week prior. In short, I started service with autopay but AT&T did not process it at the same time service started. As a r
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Internet
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Is there any way to report an outage on a landline besides staying on hold for an hour or more??
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Home Phone
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I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
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Wireless
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I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.
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Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores. I don't have a car to get to one.
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