
AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Learn about the Android mobile operating system.
21.1K
Hello, i have a Galaxy Experss 3 phone and I just got the unlock code today same day I requested the code, I don't have a sim card but I am trying to unlock it with out a sim card, I made 2 attempts, I only have 3 more attempts left. My question is, Do I need to have a sim card to unlock the phone?
Questions
1.8K
8
0
Hello I'm trying to unlock my device but I already cancelled my AT and T account a few months ago. When I try to unlock it, the website tells me that I have a bill unpaid, and that's not the case. I went on my client account and it says that the account was closes and there's no bill left.
Questions
24
3
0
Accepted Solution
I switched the SIM card to the one given to me at AT&T. Now all I get when powered on is a message says ... SIM card is not from Verizon Wireless. I have been getting charged by AT&T for the tablet every since I switched last October . That's 5 months. I would like the problem resolved or c
Questions
11
4
0
When i call a toll free 1800 number all my phone will do is make an echo. I have reset the phone and all settings back to default and issue still occurs.
Questions
68
5
0
My LG Velvet was purchased unlocked. Mint Mobile had it on their network for over 6 months, Suddenly I could not receive calls and my internet was slow. After numerous call to Mint they tell me that my phone is locked by AT&T. This phone has never been on the AT&T network and was working fi
Questions
17
3
0
Over the weekend, I got the usual message to update Android OS, and it was compulsory (i.e. I couldn't reschedule it more than 3 times). Before the update, the phone had been working fine, no SIM card or battery issues etc. After updating, everything went wrong:* Phone stopped recognizing the SIM
Questions
354
13
0
Why does my active Verizon Sim card say locked when I put it in my at&t motivate 2 phone?
Questions
11
3
0
I bought a phone Pixel 6 through ebay tied to the operator. There is a SIM card of the operator itself, but I do not know the number. I have no connection with the seller, I tried to unlock it in an official way through the AT&T's site, but it doesn’t work, I can’t contact the operator about sep
Questions
11
1
0
Learn how to setup or fix your device with step-by-step help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Ready to push the smartphone boundaries with the new Samsung Galaxy S23?
What does it mean when my paper says reserved line when I upgraded does it mean the phone is coming
Questions
•
Wireless
1
0
0
Service placed on voluntary suspension. When ready to reactivate AT&T cannot reactivate. Recommended calling TV company to connect WIFI. WIFI has been activated. Have not had this problem with other providers.
Questions
•
TV
3
0
0
For the past 5 hours I have not been able to make any calls out. It automatically goes to “call failed” or SOS. My next door neighbor asked if we are having the same issues. What is going on? When I check the outage page nothing comes up.
Questions
•
Wireless
2
0
0
My non-tech-savvy neighbor gave us their old iPhone 7, but when I put our (non-AT&T) SIM in it, it said "SIM Not Supported" and "This device might be restricted to the original carrier and/or have certain capabilities limited" When I try to unlock the device online with the IMEI, it gives the
Questions
•
Wireless
5
0
0
I have tried to set up my profile for my E-mail account,and have entered the mobile phone number many times,but I never receive the verification code on my mobile phone. Where do I find that verification code on my phone?
Questions
•
2
0
0
⚠️⚠️⚠️⚠️⚠️ They canceled our business account and now we're stuck with 3 Samsung Galaxy S23 Ultra's that are basically garbage now since they're locked to AT&T. Either way AT&T has now turned into garbage don't use them. ⚠️⚠️⚠️⚠️⚠️ We traded in devices worth about $3,460 dollars and they hav
Questions
•
Wireless
4
0
0
Accepted Solution
Official Solution
Is there any way to report an outage on a landline besides staying on hold for an hour or more??
Questions
•
Home Phone
557
4
0
Accepted Solution
Official Solution
Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
Questions
•
Internet
403
6
0
Accepted Solution
Official Solution
We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
Questions
•
Internet
312
2
0
Accepted Solution
Official Solution
Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores. I don't have a car to get to one.
Questions
•
Internet
299