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Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

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at&t phone number

my old number was changed to a new oneid like the old one back please helpi paid in full upon purchasing for prepaid account n j p

 posted 

2 years ago

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Last response by 

lizdance40 

2 years ago

Questions

287

2

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Need to get copy of text

Need copy of texts for court

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2 years ago

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Last response by 

lizdance40 

2 years ago

Questions

294

2

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AT&T does not honor their offer for free gift card

You advertised a free $75 Walmart gift card with new service and 3 monthly payments within 90 days.  This reward was never given to me.  Each time I c

 posted 

2 years ago

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Last response by 

ATTHelp 

2 years ago

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405

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auto pay shutting off

Auto pay has been shut off twice without my consent and I had no service for days. I have an elderly parent with health problems and CANNOT be without

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280

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Never received $45 account credit

I bought a iPhone se for at&t pre paid service about two weeks ago and was supposed to have received a $45 account credit after purchase and activatio

 posted 

2 years ago

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Last response by 

Jjelaine01 

2 years ago

Questions

1K

4

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My AT&T App

I've been trying to create an account for my AT&T app, when I try it tells me it's been locked. I went threw the unlock process and haven't received a

 posted 

2 years ago

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Last response by 

alfredbrians 

2 years ago

Questions

869

3

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$83 Gone in a Single Useless Click

So today I received a phone and seeing as it was way better than my old one, I decided to put in my UNLOCKED sim card in. The moment I opened a single

 posted 

2 years ago

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Last response by 

sandblaster 

2 years ago

Questions

370

3

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Trying to cancel my auto pay from Australia

I had an AT&at prepaid service when in California, I have returned to Australia and they are charging me $35usd a month for a service that can not be

 posted 

2 years ago

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Last response by 

Gary L 

2 years ago

Questions

1.5K

3

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accidentally change plan

I have a prepaid account which is the $35 plan that was paid on the 29th and I accidentally selected the wrong phone plan which I did not want to chan

 posted 

2 years ago

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Last response by 

ATTHelp 

2 years ago

Questions

968

2

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Hey

How to unlock my phone

 posted 

2 years ago

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Last response by 

sandblaster 

2 years ago

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334

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