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Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

5.1K

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Using account balance early

How can I apply my account balance before my renewal date so that I can use my service on a prepaid mobile hotspot?

 posted 

3 years ago

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Last response by 

sandblaster 

3 years ago

Questions

692

2

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0

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Billing ? -Change from prepaid to multi line prepaid

Currently we have two separate prepaid lines with autopay.   Looking at changing to prepaid multi line.  But have a concern/question about one of the

 posted 

3 years ago

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Last response by 

ATTHelp 

3 years ago

Questions

2.8K

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can i pay my bill on the 07/10/2018

I need to pay my bill on the 07/10/2018

 posted 

3 years ago

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Last response by 

sandblaster 

3 years ago

Questions

817

1

0

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How to make a payment

I had to get a new credit card and my numbers on the card aren't the same how do I change card number on my prepaid account

 posted 

3 years ago

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Last response by 

ATTHelp 

3 years ago

Questions

791

1

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Auto pay

I need to make sure my account is still set up on the auto pay and that 88 dollars is my bill for both phones?

 posted 

3 years ago

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Last response by 

ATTHelp 

3 years ago

Questions

3K

1

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Is a SIM card unusable once an old account has been disconnected?

Hi,I have a prepaid SIM card that I bought on December 2017. The account was recently discconnected because of US$ 0,00 balance after 2 months. I don'

 posted 

3 years ago

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Last response by 

Anonymous 

3 years ago

Questions

1.3K

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pay as you go

is there a plan or a way to only pay what i use, no need for unlimited anything. i only make 20 or 30 calls a year (dont live in the US), i use my ATT

 posted 

3 years ago

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Last response by 

Anonymous 

3 years ago

Questions

2.6K

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Closed

I want to transfer my prepaid family plan account billing responsibility

I'm Multi-Line discount account holder and I will leave US end of next monthSo I try to transfer my billing responsibility.I saw the video of tobr, bu

 posted 

3 years ago

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Last response by 

ATTDmitriyCM 

3 years ago

Questions

1.5K

4

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0

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Cancelled but my auto pay twice but it has taken it out anyways.

I have wanted to remove my auto pay option from my family share plan. (We are a pay each month, no contract AT&T customer by the way) I go to my homep

 posted 

3 years ago

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Last response by 

ATTHelp 

3 years ago

Questions

1.3K

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Auto pay refund

I need to request a refund for $44.30. I Was signed up for autopay for my prepaid account but I no longer need the prepaid service.

 posted 

3 years ago

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Last response by 

lizdance40 

3 years ago

Questions

1.3K

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