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Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

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Old PrePaid card with no exp on minutes

Have old AT&T PrePaid Phone Cards. Can these cards be trf for new cards and receive bonus mins that exp in 1 year? Bought at WalMart here in AZ.

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2 years ago

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ATTHelp 

2 years ago

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ATT Prepaid Error - Still charged multiple times!

So I was trying to refill my PREPAID number a few nights ago, and the website showed me that there was an "error" refilling my phone..I tried a few ti

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2 years ago

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ATTHelp 

2 years ago

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659

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Need account history for a changed number

I have a prepaid account and recently had to change my number.  I need my account history for 7/23/18 but it says no history available for that day bc

 posted 

2 years ago

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Last response by 

ATTHelp 

2 years ago

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923

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what does 000 credit score mean?

Hi I am a prepaid user and have just been noticed that my AT&T credit score was 000. What does that mean? Is it serious? (Since I can still use all th

 posted 

2 years ago

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Last response by 

leticiasu 

2 years ago

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1.6K

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Pre paid multi line account taxes and fees are for the entire account or each sub account will also

Pre paid multi line account taxes and fees are for the entire account or each sub account will also has taxes?

 posted 

2 years ago

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Last response by 

lizdance40 

2 years ago

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1.2K

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How long before I lose my AT&T prepaid number?

My payment is due August 15th, but I can only start paying again on September 1st. Will I lose my number if I wait till 9/1 to pay?

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2 years ago

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brendanykc 

2 years ago

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Taxes & Fees

On the 50.00 att prepaid plan are taxes and fees included in 50.00 monthly plan?

 posted 

2 years ago

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ATTHelp 

2 years ago

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945

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Prepaid SIM for tourist.

Hi there. My family and I will be visiting the US and Canada next May. I've read through your forums and it seems that the $50 pre-paid SIM might be t

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2 years ago

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Last response by 

Marvinblue 

2 years ago

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Account History

My bf is the account holder for our multi line prepaid account, can he see my texting, calling and data history?

 posted 

2 years ago

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Last response by 

LBS1986 

2 years ago

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746

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AT&T Store Personnel

Pre-Paid, United States   Dear AT&T,   Please screen your personnel of your stores better. One year ago, I asked an employee to help me get set up wit

 posted 

2 years ago

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lizdance40 

2 years ago

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