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Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

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Slow Data

I paid my phone yesterday because I forgot to pay for it when it was due but my data is very slow ( I have 6gb of high speed data) it’s even slower th

 posted 

2 years ago

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Last response by 

ATTHelp 

2 years ago

Questions

402

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I want to use venmo, but I can't

It’s been a few months to become a prepaid user, but the only thing that why I want to change the plan is because I CAN’T make Venmo account. The prio

 posted 

2 years ago

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Last response by 

ATTHelp 

2 years ago

Questions

701

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Paying for gift

Can I pay for a prepaid gift from the balance on my prepaid account?

 posted 

2 years ago

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Last response by 

sandblaster 

2 years ago

Questions

276

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Id and password set up

I type in my phone number to log ino my account online but it says my number aint right

 posted 

2 years ago

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Last response by 

sandblaster 

2 years ago

Questions

359

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Internet issue on cell phone

I added $45 with prepaid card before my plan expired and my internet usage didn’t renew and my internet is slow

 posted 

2 years ago

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Last response by 

ATTHelp 

2 years ago

Questions

296

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Prepaid data & hotpot

I have been AT&T. prepaid customer for 2 yrs. About a month ago my data began slowing down before the end of the month && I wasn’t completely satisfie

 posted 

2 years ago

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Last response by 

lizdance40 

2 years ago

Questions

999

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Plan data

My plan data haven’t renew.

 posted 

2 years ago

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Last response by 

ATTHelp 

2 years ago

Questions

296

1

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Unable to login to my account

I can't log in to my auto pay account and when I try to do the I forgot my login info I am told that my number can't be found

 posted 

2 years ago

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Last response by 

sandblaster 

2 years ago

Questions

407

8

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Help with prepaid 3 month service

I have now been charged fully 3x ($25 each)and pending 6 times  ($1 each) for my current 3 month plan.  2gb for 3 month plan.  And I keep getting mess

 posted 

2 years ago

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Last response by 

lizdance40 

2 years ago

Questions

339

3

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Nano sim card for Pixel 3

.How can I get a new nano sin card for my prepaid account?   I have a new Pixel 3 that requires a nano. I am not able to get to an ATT store. Is there

 posted 

2 years ago

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Last response by 

sandblaster 

2 years ago

Questions

432

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