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Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

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When does my data reset?

I have a prepaid account and wanted to know when my data will reset? I paid my balance when it was due first and also enrolled in auto pay. Payment wa

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Adding funds to account prior to due date

With my old account, whenever I added funds to my account, it would rest when I would have to add funds to my account.  I use to be on the $0.10 per m

 posted 

2 years ago

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Last response by 

mcummins63 

2 years ago

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405

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AT&T stole all $135 from my prepaid account

Att stole $135 from my prepaid account. I want it back. I added $10 in November to keep It for another year cause it worked in remote places. I plan o

 posted 

2 years ago

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Last response by 

sandblaster 

2 years ago

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250

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Expired time

expired time/money :my time expired in the past I have been able to recuperate the expired time/ balance today they would only credit 30.00 of the 76.

 posted 

2 years ago

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Last response by 

lizdance40 

2 years ago

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301

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Had to return the phone no battery inside

I purchased a brand new prepaid att cellphone not understanding that is was missing the battery.I had to return the new phone back to the store in whi

 posted 

2 years ago

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Last response by 

Timtimjr1989 

2 years ago

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295

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Call Forwarding when phone is lost

Hi,  I don't have access to my phone and i want to forward my number please. is there a way to do this without having access to the phone?  Thanks

 posted 

2 years ago

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Last response by 

sandblaster 

2 years ago

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240

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Account number

How/where do I find my account number on my at&t prepaid plan?

 posted 

2 years ago

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Last response by 

sandblaster 

2 years ago

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222

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Hacked maybe?

I have had some strange messages come up on my hack detector about my texts being read and can send an image. Please contact me in return [edited for

 posted 

2 years ago

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Last response by 

sandblaster 

2 years ago

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At&t Prepaid charged my account a day early when I didn't want it to renue this month.

I got a text saying that my prepaid plan would renue on November 29th which is tomorrow. So I went to go and cancel it before it renued, but I find th

 posted 

2 years ago

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Last response by 

beautyninja 

2 years ago

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389

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