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Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

4.4K

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I want to put money in my account but I get a notice that the line is disconnected

My account is a pre-paid

 posted 

2 years ago

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Last response by 

2 years ago

Questions

1.9K

1

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GA701 : Oops, we hit a snag while activating your device. Come back later and try again.

Everytime when i try to activate the sim-card i get the following error: GA701 : Oops, we hit a snag while activating your device. Come back later and

Questions

770

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Multi-line account payment error

Hello!!!When I add my subline to multiline account, subline was frozen and the system show the message to pay money Warning! One or more of your lines

 posted 

2 years ago

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Last response by 

2 years ago

Questions

537

5

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ADDING WIFI DEVICE TO PREEXISTING PREPAID ACCOUNT

HOW DO I ADD A MOBILE HOTSPOT TO MY PREPAY ACCOUNT? I ALREADY ACTIVATED THE DEVICE

 posted 

2 years ago

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Last response by 

2 years ago

Questions

1.1K

3

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Closed

Paying even though I suspended my account?

I called on May 6th to suspend my account for six months till Nov 1st as I was going to be out of the country.   I got an email today (June 2nd saying

 posted 

2 years ago

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Last response by 

2 years ago

Questions

1.1K

2

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Upgrade

Being a prepaid customer for 2yr can I upgrade my phone?

 posted 

2 years ago

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Last response by 

2 years ago

Questions

459

1

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CHARGED TWICE FOR ONE MONTH

I was charged twice for this month. I changed my plan and it charged me for my previous plan and the new one

 posted 

2 years ago

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Last response by 

2 years ago

Questions

519

1

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need phone number

I need a list of phone numbers from October 6-11. How I get these ?

 posted 

2 years ago

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Last response by 

2 years ago

Questions

1.8K

1

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How do I Cancel my prepaid account

How do I Cancel my prepaid account or do I need to ?

 posted 

2 years ago

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Last response by 

2 years ago

Questions

2K

3

0

0

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Official Solution

Switch from prepaid to postpaid so that I can get a new phone and make payments added to my bill

How can I switch from a prepaid to postpaid so that I can get a new phone and make payments added to my monthly bill

 posted 

2 years ago

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Last response by 

2 years ago

Questions

12.3K

4

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