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Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

4.7K

How to read deleted text messages with prepaid service

My child accidently deleted several of my text messages,would really like to retrieve them.

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709

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Write and mail a check monthly

I want to write and mail a check monthly.  What address do I mail it to?

 posted 

2 years ago

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Last response by 

nym83854 

2 years ago

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439

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Billed first month twice

I went into my local AT&T to have my number ported over to AT&T and set up prepaid service on the 35.00 monthly prepaid plan. I was charged in advance

 posted 

2 years ago

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Last response by 

wbfoster 

2 years ago

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297

4

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Accepted Solution

Official Solution

Prepaid Multi-line: moving overseas and wish to preserve phone numbers

We have a prepaid multi-line account for two users.  We are moving outside the United States on government duty.  We would like to maintain our U.S. p

 posted 

2 years ago

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Last response by 

CommunityQuery 

2 years ago

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349

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PREPAID - ATT NEXT??

Can I switch from my existing AT&T NEXT plan on my account to the PREPAID multiple plan?

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245

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Strange phone call

Today on my $40 wireless prepaid plan in Tennessee I got an automated call saying something about my service was being suspended and to press 1 to ent

 posted 

2 years ago

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Last response by 

kevin78708 

2 years ago

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281

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Can I use data, call and text in Canada with prepaid plan?

Hi. I want to use the data, text and call in Canada for just a few days. Is it possible with my prepaid plan and is it well connected?

 posted 

2 years ago

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Last response by 

SalchaRiver 

2 years ago

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294

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From Brazil.

Hi im from brasil, and make a pre paid sim card at at&t store in san francisco, now im back in brasil and want to cancel it...how can i cancel it if t

 posted 

2 years ago

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Last response by 

sandblaster 

2 years ago

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233

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Accepted Solution

Official Solution

Lost SIM card

HiI've lost my prepaid sim while travelling out of north America. I live in canada. My question is, if I can ask my friend to buy a new sim from walma

 posted 

2 years ago

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Last response by 

ATTHelp 

2 years ago

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1.4K

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Charging account even though agreement was canceled instore

I am so angry at AT&T!!! I cancled my pre pay agreement instore in Malvern,USA and they still have been charging me the last 3 month. I don’t even liv

 posted 

2 years ago

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Last response by 

lizdance40 

2 years ago

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272

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