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Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

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Can I get an extension ?

I’m just getting a new job and I can pay my bill by dec.17 .2018

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Worst service EVER!!

All our phones stopped working yesterday.  I have been on the phone with AT&T for a total of 6 hours with no resolution.  They don't know what is wron

 posted 

2 years ago

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Last response by 

a9b8c7 

2 years ago

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258

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Official Solution

PIN scratched off my prepaid card

I was scratching my card off to get to my PIN and the PIN came off and now I can’t pay my bill is there another way to get passed without the PIN?

 posted 

2 years ago

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Last response by 

ATTHelp 

2 years ago

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833

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Payment DENIED Every Single Month!!!

When i was on auto pay and i changed plans it started. Now every single month it says payment denied.  I was told to go online and pay and that doesnt

 posted 

2 years ago

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Last response by 

klassylas 

2 years ago

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259

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No I need someone to call me if y'all are responsible for cricketwireless1

I need someone of some type of authority to call me back tonight if y'all are in any way responsible for cricketwireless illegal activities and I have

 posted 

2 years ago

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Last response by 

ATTDmitriyCM 

2 years ago

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321

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Official Solution

acount history for my closed account

i have a situation that DEMANDS proof of a out going call to a particular landline in may of 2018

 posted 

2 years ago

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Last response by 

lizdance40 

2 years ago

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512

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Paying a bill not on your account.

My husband is on his own prepaid plan and is currently out of town working and unable to pay it. Can I pay his bill through his account without having

 posted 

2 years ago

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Last response by 

sandblaster 

2 years ago

Questions

259

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Accepted Solution

Official Solution

how do I find out how much data I use monthly?

this is for a Prepaid account, $45 autopay, USA

 posted 

2 years ago

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Last response by 

ATTHelp 

2 years ago

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382

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I am out of USA and I am trying to stop automatic payment, but I can't

So when I tried to login through the att app I got L569 error code.It is prepaid plan.How can I cancel the automatic payment in this case?

 posted 

2 years ago

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Last response by 

sandblaster 

2 years ago

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260

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how to make a new account

My account got disconnected today, how do i reconnect it or make a new one. please provide steps to reconnect.

 posted 

2 years ago

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Last response by 

lizdance40 

2 years ago

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261

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