Skip to main content
AT&T Community Forums
Announcements
Don’t miss your chance to add AT&T Protect Advantage. Peace of mind, starting at $15 per month. Open enrollment ends 8/31. See all protection plans.
Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

4.4K

Accepted Solution

Official Solution

ACCT # & PIN #''S NEEDED

Hello, I need to know or know where to find my go-ph account # & my account PIN#. Please tell me where I can find this information.

 posted 

2 years ago

 • 

Last response by 

2 years ago

Questions

558

1

0

0

Accepted Solution

Official Solution

Billing history

Hello, My employer has asked me to provide the last 12 months of my phone bills for reimbursement, but I can only go back 6 months on the website. Is

 posted 

2 years ago

 • 

Last response by 

2 years ago

Questions

1.4K

4

0

0

Accepted Solution

Official Solution

scam

Got a voice mail telling me my AT&T Gophone account had been suspended.  I see no notice on my account or differences in my phone service.  Is this a

 posted 

2 years ago

 • 

Last response by 

2 years ago

Questions

625

1

0

0

Accepted Solution

Official Solution

$45 account credit

I bought a new phone and it was supposed to come with $45 credit but it asked me for a payment plan and it says I know owe $35. So will the $45 be add

 posted 

2 years ago

 • 

Last response by 

9 months ago

Questions

2.6K

4

0

0

Accepted Solution

Official Solution

Autopay

If I'm enrolled in autopay, and I have enough money on my account when the bill is due to cover the plan amount, will my credit card be billed?

 posted 

2 years ago

 • 

Last response by 

2 years ago

Questions

3.6K

2

0

0

Prepaid billing

Pre paid WI fi in Washington DC area I just recently paid in my Wi-Fi bill online a few hours ago and it still has not posted and have my full service

 posted 

2 years ago

 • 

Last response by 

2 years ago

Questions

434

2

0

0

Accepted Solution

Official Solution

Will AutoPay still charge me if I add a refill card before charge date?

Hello,I am currently signed up for auto pay on the $50 plan($40 after auto pay discount.) If I add a $40 refill card a week ahead of time, will Auto P

 posted 

2 years ago

 • 

Last response by 

2 years ago

Questions

437

2

0

0

Accepted Solution

Official Solution

Detailed call logs

So my husband has a prepaid phone number and he says he hasn't set up an account to look at the call logs. Is each number already set up?

 posted 

2 years ago

 • 

Last response by 

2 years ago

Questions

835

1

0

0

Accepted Solution

Official Solution

PAYMENT

Hi, Yesterday I paid my accountBut it seems like charged twice.Can you check that for me?

 posted 

2 years ago

 • 

Last response by 

2 years ago

Questions

934

1

0

0

Accepted Solution

Official Solution

No service

Nothing works on my phone like I didn't pay my bill I still have 3 days

 posted 

2 years ago

 • 

Last response by 

2 years ago

Questions

419

3

0

0

Get started...

Ask a new question

Pinned posts