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Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

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Accepted Solution

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Usage history

Can I get a pdf of my history from 4/4/2016...It's 2 1/2 years ago...I need it for proof of an auto accident

 posted 

2 years ago

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Last response by 

a year ago

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Official Solution

Re: How do I send an Email to AT&T?

Hello, I want to cancel my prepaid sim, because I'm not living in USA, I was on vacation  and I forgot to cancel can I have email.

 posted 

2 years ago

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Last response by 

2 years ago

Disconnected Account

Hey there, just found out that my gophone account has been disconnected. Is there a chance to reactivate the same phone number or do I need to get a n

 posted 

2 years ago

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Last response by 

4 months ago

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Official Solution

My att registration

My daughter is trying to create an account with myatt but it says it doesnt recognize the number. Its for a pre paid phone. She would like to pay for

 posted 

2 years ago

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Last response by 

2 years ago

Bill total

Att website says a customer can get two lines of prepaid service 8gb each for $70.00. Will this be the total bill like cricket or metro pcs or are fee

 posted 

2 years ago

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Last response by 

2 years ago

ABOUT payment

I had to use my phone bill money to pay $50 to take my son to ER!!   What can I do? I don't even have the money for daily payments and my son being di

 posted 

2 years ago

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Last response by 

2 years ago

Accepted Solution

Official Solution

Temporary password while abroad / cancel autopay

Three weeks ago I purchased AT&T cellphone sim card for my friend for temporary use and she was enrolled in autopay.I would like to quit autopay now,

 posted 

2 years ago

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Last response by 

2 years ago

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Official Solution

Manage Autopay asks for Credit Card validation

I recently got a new credit card that I would like to use to pay off my Autopay. However, when I click on manage autopay it asks for the prior card's

 posted 

2 years ago

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Last response by 

2 years ago

Accepted Solution

Official Solution

russia

Can I used my prepaid in russia? if so what do I have to do?

 posted 

2 years ago

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Last response by 

2 years ago

Accepted Solution

Official Solution

AT&T prepaid

Im thinking about buying a AT&T prepaid card off a family member and they said it hasn’t been used, but I want to see if it works how would I check to

 posted 

2 years ago

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Last response by 

2 years ago

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