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Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

3.5K

I want my money.

I don't use my cell phone much at all, mainly for travel emergencies.  I have been paying monthly minimum to keep it activated.   I had a balance of 3

 posted 

a year ago

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Last response by 

a year ago

I lost my phone and they stopped usage on it. It was Ok then it wouldnt turn on.

it is fully charged and was working

 posted 

a year ago

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Last response by 

a year ago

Accepted Solution

Official Solution

desconectar el servicio

adquirir la linea telefonica 4706014401 mientras residía en atlanta, aunque soy residente permanente en EEUU, decidí regresar a Venezuela y deseo desc

 posted 

a year ago

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Last response by 

a year ago

Accepted Solution

Official Solution

Data Usage per phone calls

My question is how does someone use a GB of data for a phone call that lasts less than one second! I recently was billed by AT&T for three phone calls

 posted 

a year ago

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Last response by 

5 months ago

unable to pay disconnected account balance

My account was transferred from prepaid to a business account. I just received an email that I will be reported to collections if I do not pay a balan

 posted 

a year ago

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Last response by 

a year ago

Collection

Why is my account saying that I have an order in collections??

 posted 

a year ago

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Last response by 

a year ago

Accepted Solution

Official Solution

Where can I find my account number for my prepaid account?

Where can I find my account numbe?

 posted 

a year ago

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Last response by 

a year ago

fraud account

How do I find out if someone has opened a prepay account in my name

 posted 

a year ago

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Last response by 

a year ago

Accepted Solution

Official Solution

Data on phone

At&t I have been with u guys for 10 plus years and I'm thinking about switching to t mobile or someone else because  I am paying 55$ a month for only

 posted 

a year ago

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Last response by 

a year ago

Accepted Solution

Official Solution

Refund or Tranfer of funds charged to my bank account for an AT&T Prepaid refill That isnt mine.

Is there a way I can request a refund or even a transfer of the balance charged to my debit card for an AT&T Prepaid phone refill that i did not autho

 posted 

a year ago

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Last response by 

a year ago

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