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Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

3.2K

Accepted Solution

Official Solution

Plan payment due date

I would like to know why my prepaid plan payment is due before my 30 days is up and i loose my role over data?

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2 years ago

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Last response by 

6 months ago

Loss of 2gb after enrolling Multiline account

Hi,today in the morning I have 5.2GB of 6GB remaining Data on my plan. But after joining multiline account of my spouse it became 3.2 GB of 6 GB Remai

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2 years ago

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Last response by 

2 years ago

Auto pay not working

My auto pay payment did not occur two days ago! Then my lines were inactivated until I paid it "by hand". My auto pay discount has mysteriously disapp

 posted 

2 years ago

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Last response by 

a year ago

Accepted Solution

Official Solution

LOST phone need to switch money to another account my balance money

LOST my phone need to get the money on my account transferred to another accounts

 posted 

2 years ago

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Last response by 

2 years ago

Accepted Solution

Official Solution

Keeping number/line open while out of the country

I am going out of the country for four months.  I just renewed my prepaid plan so it will be open until April 20th even though I'm leaving April 2nd. 

 posted 

2 years ago

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Last response by 

2 years ago

Accepted Solution

Official Solution

Prepaid Extension

Can I get a 2 week payment extension on my att prepaid account?

 posted 

2 years ago

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Last response by 

a year ago

Account credit

Bought a new iphone6 that says it comes with $45 account creditbonce activated butbhad to buy a card to activate. Bennbactivsted for two weeks and sti

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2 years ago

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Last response by 

10 months ago

Do i have to pay for unanswered calls from unknown callers?

I am being charged for unanswered calls from unknown callers.  Why do I have to pay for other person's calls that I do not answer?

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2 years ago

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Last response by 

2 years ago

AT&T buy a session

I am not able to access the “buy a session” web page.  I received a email stating that my data is almost up and needs renewed but I can not.  Can you

 posted 

2 years ago

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Last response by 

2 years ago

How do I add new line to my prepaid account

Above

 posted 

2 years ago

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Last response by 

2 years ago