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Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

3.2K

Account credit

Bought a new iphone6 that says it comes with $45 account creditbonce activated butbhad to buy a card to activate. Bennbactivsted for two weeks and sti

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2 years ago

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Last response by 

10 months ago

Do i have to pay for unanswered calls from unknown callers?

I am being charged for unanswered calls from unknown callers.  Why do I have to pay for other person's calls that I do not answer?

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2 years ago

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Last response by 

2 years ago

AT&T buy a session

I am not able to access the “buy a session” web page.  I received a email stating that my data is almost up and needs renewed but I can not.  Can you

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2 years ago

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Last response by 

2 years ago

How do I add new line to my prepaid account

Above

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2 years ago

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Last response by 

2 years ago

Accepted Solution

Official Solution

Can I please get a extension

Hi I was wondering if I could get a extension for my prepaid go account for a month until I get paid on April 3rd.

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2 years ago

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Last response by 

a year ago

Order Status

HI ,   I have placed an order for Att GoPhone.  I like to change the device in my order. I don't the exact customer service number to reach. Can you p

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2 years ago

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Last response by 

2 years ago

Prepaid cards keep saying already used

I bought a prepaid card for my phone yesterday. I added the number to refill and got a message saying Error, pin already used. How can this be??I retu

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2 years ago

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Last response by 

a year ago

Accepted Solution

Official Solution

Locked out for 60 minutes!!!!!!

How can you lock someone out for 60 MINUTES???????  If someone can't remember their password & needs to reset it, HOW CAN YOU LOCK THEM OUT FOR 60 MIN

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2 years ago

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Last response by 

10 months ago

Unable to read my PIN number on my att prepaid card

PIN number unable to read

 posted 

2 years ago

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Last response by 

2 years ago

Accepted Solution

Official Solution

Vacation hold for phone

Prepaid US plan: is there a plan whereby I pay a small fee to suspend service but keep my phone number and reactivate when I’m back?

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2 years ago

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Last response by 

2 years ago