Announcements

For the latest on our response to Coronavirus (COVID-19), click here.

Ready to ask the community a question?  Get started...
Account Features

Account Features

Learn about all the account features available to you!

6.2K

Accepted Solution

Official Solution

AT&T' policy wrt pre-orders

Can pre-orders be canceled? I pre-ordered a Fire phone a couple of weeks ago and now I'm having a twinge of buyer's remorse. I chose the 12 month Jump

 posted 

6 years ago

 • 

Last response by 

6 years ago

Familymap

Does the blue circle mean that the phone in question is anywhere in that area??

 posted 

6 years ago

 • 

Last response by 

6 years ago

Trouble with Upgrades?

I have had my iPhone 4 for almost 3 years now. My daughter has also had her iPhone 4 for over two years now. We have the plan that is supposed to allo

 posted 

6 years ago

 • 

Last response by 

6 years ago

Accepted Solution

Official Solution

How do you log out of the Community Forum? This option appears to be missing now!

I no longer can find the Log out function??? How do you log off the Community forum?? The log out is missing!!!  Thanks!

 posted 

6 years ago

 • 

Last response by 

6 years ago

Accepted Solution

Official Solution

phone plans

I'm not cell phone 'plan' literate, would someone explain why I was put on a shared plan when I'm an individual with one phone?

 posted 

6 years ago

 • 

Last response by 

6 years ago

Very dissatisfied customer

Just found out that after spending $9.99 a month for 4 years on AT&T's insurance program, that it was a waste and that the insurance plan is a joke. 

 posted 

6 years ago

 • 

Last response by 

6 years ago

Problems started 2 weeks ago w/ my emails from Comcast

I have AT&T service with Samsung 4s. About 2 weeks ago, my Comcast email has been coming in 1 month ago (the "newest" email is 5/15/14). It is weird. 

 posted 

6 years ago

 • 

Last response by 

6 years ago

Accepted Solution

Official Solution

Locker questions

The Mobile Value Data Plan has 50GB of data. Is this shared between all users or does each user get 50GB? Is there a SINGLE AccessID to Locker or can

 posted 

6 years ago

 • 

Last response by 

6 years ago

Asurion insurance 'features' you may not be aware of

My daughtes iPhone 5c, less than 6 months old, was recently stolen. I filed the claim with Asurion and the replacement phone was shipped out immediate

 posted 

6 years ago

 • 

Last response by 

6 years ago

Accepted Solution

Official Solution

Locker question. how do I move 14 pages of 28 photos to an album..

I would like to move around 400 photos on the locker to an album I have created.  Do I have to move a page of 28 at a time or can I move them all at o

 posted 

6 years ago

 • 

Last response by 

5 years ago

AT&T TV – All Your Entertainment In One Spot.  Learn more…