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Account Features

Account Features

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Data limited but no text can be received

We added smart limits on my son's IPhone to control his data usage. He has reached jis limit but now he cannot receive or send text. Any idea on what

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6 years ago

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6 years ago

Transferring information from Mini Sim Card to Micro Sim Card

I currently have a Samsung Focus on a 300MB shared data plan with unlimited talk and text. The Focus uses a Mini Sim Card and I recently got an iPhone

 posted 

6 years ago

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6 years ago

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Replacement phone warranty question

Hello,  Let's say I get my phone replaced under warranty after 6 months of purchasing my new phone -- will the warranty be extended to the remaining 6

 posted 

6 years ago

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6 years ago

Lost family member phone on ATT Family Map

I deleted one of the phone numbers on our Family Map account and now I can't add it back as it says there are no numbers to add though I know I have 5

 posted 

6 years ago

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6 years ago

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Foreign exchange student staying with us for a year from Thailand

Can he bring his iPhone from his current provider TRUE and switch to AT&T while he's here?

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6 years ago

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6 years ago

Familymap iphone location issue

i cannot locate an iphone unless I send a text to that Ipone requesting a check in.

 posted 

6 years ago

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6 years ago

Unified Messaging - Wireless Integration

Just got my Unified Messaging restored on my wireless lines after changing rate plans... I still can't understand why the iPhones can't integrate the

 posted 

6 years ago

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4 years ago

Can't Request Unlock Code (Invalid IMEI)

Hi, so my family and I have moved to London, and we are all getting new phones except one of us, who has a Moto-X and wants to keep her existing devic

 posted 

6 years ago

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6 years ago

Change Prepaid gophone plan online

Hello, I want to change my gophone plan from $60 to $25 since I am in another country, I wanna keep my number, but I wont use it in two month. Would a

 posted 

6 years ago

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6 years ago

FAMILYMAP Confusion....

I have the MOBILE PROTECTION PACK - ENHANCED Support & Mobile LOCATE ($3.00 per phone, per month).  With that, I can track down a missing phone/person

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6 years ago

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6 years ago

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