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Local Chanels Bowling Green, KY

Why can we still not get local channels in Bowling Green, KY? I have applied for a DNS waiver and all channels were denied. I continue to hear from your representatives "keep checking back, it should be coming soon." I cant get my locals and I cant get Distant Network Services. What are my options h

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Losing CBS

75% of the programming we watch is on CBS. If we lose that....you lose our business. Our contract includes local channels. That's what we ordered and pay for.

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Why no CBS?

I searched and found a thread that was 2 years old and disintegrated into a Big Brother discussion. But it's 2 years later and AT&T has still not managed to get locally owned CBS stations on board (and ondemand)?  Whether you read this and watch or don't watch CBS is not the matter here. I do watch

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Stop Door to Door U-verse sales

I am a long time ATT wireless customer.  For the last 12 months, I have received multiple visits to my home by ATT reps trying to sell me U-verse.  I have also received copious mail with offers for U-verse.  My wireless account is coded for privacy.  I have asked them to stop mailing and coming to m

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Prepaid plans

I am trying to upgrade my phone service plan online and I need help. Can anyone please help me???

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HBO Max Can't Verify Subscription

HBO Max says that it can't verify my subscription. It says on my att that I have HBO max included. I have tried to trouble shooting and it is not working.

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Does AT&T honor the quotes given to customer or are they free to advertise prices to customers directly and then swap them????

​​I am just going to post the text from my first interaction... ​​ ​​AT&T Company Chat Transcript​​​​- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -​​​​Reference Number: 16793582643517536​​​​DATE/TIME: 2023-03-20 08:23:59​​ ​​***Connected to live agent***​​

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Not getting text from 6-digit numbers with verfication codes

I am unable to get text messages from what I assume are system generated texts from 6-digit numbers. I cannot get into my sbcglobal email account because I am asked to verify its me by putting in a code. I never get the code. When asked for this same information when I go in to pay my bills I don't

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Can make but not receive AT&T Video Calls

Just received 4 Galaxy S23 phones, 1 Ultra, 2 Plus, and 1 Regular. 1 of the Plus phones, when I look in my contacts, the contact for that phone shows that AT&T Video call is available. Looking at the contacts for the other 3 phones, including from the 1 Plus phone that can receive AT&T Vi

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ATT FIBER INSTALLATION

I had ATT FIBER installed today. But, the technician unplugged my cable and put the fiber drop in its place! Now no cable. Removing another company's gear and replacing it with yours,  big no no.

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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Official Solution

U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Unlock

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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Swapping eSIMs?

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible

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Downgraded and forced to return BGW-320 for 210

Hi, I had 2.5gbps for over a year and decided to cut some costs and downgrade to 300/300mbps. Some reason after I submitted the change ATT decided to ship me a BGW-210 and told me I needed to swap and ship back the BGW-320 or be billed for it. Seems pretty silly and annoying when all I wanted was

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